Tina Little
Livermore,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Tri-Valley Medical Associates
Livermore, California
02.2017 - Current
- Organized patient charts before each day's clinic sessions began.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Medical Assistant
Dr. Dennis Glafkides
Pleasanton, California
01.2000 - 02.2017
- Management of 2 offices. Front and back office duties. Roomed patients and took vitals, managed weight loss clinic, phlebotomy, injections, answered phones, scheduled patients, etc.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Diploma -
Santa Barbara Business College
Fremont, CA 04.1994 - 04.1995
Skills
- Electronic health records
- Vital signs monitoring
- Laboratory specimen preparation
- Surgical assistance
- Patient registration
- Medical terminology
- Healthcare compliance
- Office management
- Appointment scheduling
- Effective communication
- Team collaboration
- Time management
- Preparing specimens and samples
- Patient management
- Maintaining confidentiality
- Phlebotomy techniques
- Ear irrigation
- Professional bedside manner
- Insurance authorizations
- Stress test administration
- EMR / EHR
Timeline
Medical Assistant
Tri-Valley Medical Associates
02.2017 - Current
Medical Assistant
Dr. Dennis Glafkides
01.2000 - 02.2017
Diploma -
Santa Barbara Business College
04.1994 - 04.1995
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