Tina Loomis
Walla Walla,WA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
21
21
years of professional experience
Work History
Authorization Supervisor
Providence Medical Group
10.2011 - 11.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed Charge Review for providers to ensure correct procedures and insurance billed
- Created No Surprise Act estimates for all self pay patients, assisted in applying for financial service when applicable.
Pre Registration/Financial Services Representative
Providence St Mary Medical Center
12.2003 - 10.2011
- Provided excellent customer service, resolving issues quickly and ensuring correct billing
- Maintained up-to-date knowledge of insurance guidelines for upcoming scheduled procedures
- Enhanced customer relationships with personalized service and processing of financial assistance applications
- Worked closely with other departments to provide seamless registration at time of service
Education
Walla Walla Community College
Walla Walla, WA01-1997
Skills
- Customer service
- Attention to detail
- Complex Problem-solving
- Data entry
- Active listening
- Customer relations
- Problem resolution
- Time management skills
- Cash handling
Timeline
Authorization Supervisor
Providence Medical Group
10.2011 - 11.2024
Pre Registration/Financial Services Representative
Providence St Mary Medical Center
12.2003 - 10.2011
Walla Walla Community College
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