Amber Britt
Colville,WA
Summary
Friendly and self-motivated team player who is highly organized and detail oriented. I am passionate about doing the best at every job I am given and being highly efficient. A multi-tasker who excels at learning quickly and has experience using numerous data entry programs and following strict policy and procedures. I regularly take the initiative to take on additional tasks and can use my resources when presented with challenges. I demonstrate strong analytical, communication, and teamwork skills with ability to work in diverse environments.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Providence Medical Group
11.2019 - Current
- Following guidelines and procedures for client scheduling and fostering a safe working environment by adhering to strict health and safety practices.
- Analyzing and revising medical appointments based on specific guidelines, documentation, claims, insurance, and authorizations.
- Abiding by HIPPA and patient privacy policies while current on training in workplace hazard and PPE policies, Compliance, Privacy and Security awareness protocol.
- Maintained a system that flags and records all scheduling errors, thus decreasing average error rates in the 500's to less than 100 daily.
- Identified and scheduled over 100 over-due, critical calls for hypertension patience, scheduling appointments weekly.
Office Specialist II
Oregon Department of Forestry
06.2019 - 10.2019
- Managed on average approximately 30 incoming calls, emails, and faxes per day. Over saw regional Purchase-Order processing needs as well as expense claim procedures and documentation.
- Monitor and coordinate handling of Ferns/NOAP applications for region.
- Current and keenly aware and able to educate the public about forestry guidelines, fire danger levels and restrictions.
- Proficient in a diverse network of computer coding and processes, maintained office inventory and mail processing.
- Created "fire binders" and properly filling sensitive details regarding fire expenses and claims.
Education
Washington State University
Pullman, Washingtonundefined
Colville High School
Colville, WashingtonSkills
- Strong analytical skills
- Proficient with various computer systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in record keeping and system entry to ensure compliance
Timeline
Patient Care Coordinator
Providence Medical Group
11.2019 - Current
Office Specialist II
Oregon Department of Forestry
06.2019 - 10.2019
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Colville High School
Washington State University