Tina Lymous
Saint Rose,LA
Summary
Accomplished Phlebotomy Group Lead at Quest Diagnostics, adept in health and safety procedures and fostering strong team relationships. Spearheaded innovative solutions, driving team performance and compliance with federal regulations. Excelled in staff management and motivational skills, achieving significant improvements in patient care and team productivity. Results-driven Group Leader known for high productivity and efficient task completion. Specialize in team management, strategic planning, and conflict resolution. Excel in communication, leadership, and problem-solving to achieve project goals and foster a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Phlebotomy Group Lead
Quest Diagnostics
Marrero, LA
08.2002 - Current
- Input medical and insurance information into database for inclusion in patient records.
- Collected specimen samples and transported to laboratory for processing.
- Ensured compliance with federal regulations governing laboratory procedures.
- Educated patients on specimen collection procedures and post-draw care.
- Participated in continuing education to stay current with phlebotomy practices.
- Responded quickly and effectively to emergency situations.
- Scheduled appointments and managed patient flow to minimize wait times.
- Provided assistance to clinical staff during patient visits.
- Encouraged a culture of innovation and continuous improvement within the team.
- Resolved conflicts within the team to maintain a positive and productive work environment.
- Used daily system logs to document production information, discussing issues with management.
- Set challenging yet achievable goals for the team to drive performance and achieve results.
- Facilitated creative problem solving sessions to generate innovative solutions to challenges.
Education
Some College (No Degree) - Medical Assistant
Lawton School of Medical Assistant
New Oreleans, LASkills
- Health and safety procedures
- Relationship building
- Group and individual instruction
- Verbal and written communication
- Motivational skills
- Maintenance coordination
- Shift leadership
- Payroll administration
- Meeting facilitation
- Staff management
Timeline
Phlebotomy Group Lead
Quest Diagnostics
08.2002 - Current
Some College (No Degree) - Medical Assistant
Lawton School of Medical Assistant
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