Tina Mahfouz
Rogers,AR
Summary
Resourceful Sales Assistant with nearly a decade of experience in administrative support, customer service, and office management. Adept at managing calendars, scheduling meetings, and preparing reports using Microsoft Office Suite. Proven ability to implement sales strategies, train employees, and manage cash handling procedures. Increased monthly revenue by 15% at Lefty's Liquor through effective sales techniques. Skilled in maintaining spreadsheets, coordinating logistics, and supporting staff. Eager to leverage expertise and contribute to a dynamic team.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Flooring America
Lowell
07.2023 - Current
- Provided comprehensive administrative support to executives by managing calendars, scheduling meetings, and coordinating travel arrangements.
- Maintained and organized confidential files and records, ensuring both accuracy and accessibility for prompt retrieval.
- Drafted and formatted reports, presentations, and correspondence using Microsoft Office Suite.
Assistant Store Manager
Lefty's Liquor
Rogers
08.2020 - 07.2023
- Assisted the store manager in overseeing daily operations, including inventory management, staff scheduling, and enhancing customer service.
- Implemented innovative sales strategies, culminating in a 15% increase in monthly revenue.
- Trained and mentored new employees on company policies, procedures, and exemplary customer service standards.
- Managed cash handling procedures, ensuring precision and compliance with company policies.
- Assumed responsibility for store opening and closing procedures, enforcing security measures at all times.
- Cultivated strong customer relationships through exceptional service and personalized assistance.
- Led a team of 5 employees by setting clear expectations and providing guidance as necessary.
Office Manager
Carpet One Remnant Outlet
Rogers
08.2016 - 04.2020
- Oversaw operations at the Rogers location and trained new receptionists for multiple locations.
- Maintained monthly spreadsheets comparing sales and goals across six locations.
- Administered monthly sales tracking spreadsheets to illustrate budget performance versus actual sales results.
- Supported staff training and development initiatives.
Education
High School Diploma - undefined
Rogers High School
Rogers08-1993
Skills
Typing
Accounting software
General Ledger Reconciliation
Bookkeeping
QuickBooks
Payroll
Accounting
Excel
Organizational skills
Office Management
Successfully handle multiple projects at the same time
Administrative
Background Check
Event Setup
Bank Reconciliation
Microsoft Excel
Account Reconciliation
Accurate in 10- key
Microsoft Office
Microsoft Word
Computer skills
Microsoft Outlook
Office experience
Phone etiquette
Adaptability
Cleaning Equipment
Clerical Skills
Communication
Timeline
Sales Assistant
Flooring America
07.2023 - Current
Assistant Store Manager
Lefty's Liquor
08.2020 - 07.2023
Office Manager
Carpet One Remnant Outlet
08.2016 - 04.2020
High School Diploma - undefined
Rogers High School