Jazmyn Dillon
Ocala,FL
Summary
Seeking a fulfilling career where I can contribute to a company's short and long-term goals. Committed to making a meaningful impact, I will utilize my skills and expertise to drive success. By aligning my passion with company objectives, I aim to excel in a role that fosters personal and professional growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Assistant
Dollar General
07.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Server
7-Eleven/Laredo Taco Company
04.2023 - 12.2023
- Prep food , portion food, serve food, clean dishes , clean back area and front close store
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Customer Service Representative
Ansaphone
03.2020 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Patient Sitter
Prestige Manor
01.2016 - 08.2020
- Supervises patients and provides compassionate care before, and after treatment and during residential stays
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
Environmental Services
advent health
10.2018 - 04.2020
- Contributed to the achievement of organizational sustainability targets by consistently adhering to established policies, procedures, and best practices in environmental services delivery.
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
Education
High school or equivalent -
Vanguard High School
Ocala, FL01.2012
Skills
- Call Center
- Customer Care
- Customer Service
- Housekeeping
- Customer support
- Typing
- Technical support
- Computer operation
- Environmental Services
- Vital Signs
- Patient Care
- Retail
Certification
Medical Assistant
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Assistant
Dollar General
07.2024 - Current
Restaurant Server
7-Eleven/Laredo Taco Company
04.2023 - 12.2023
Customer Service Representative
Ansaphone
03.2020 - 04.2023
Environmental Services
advent health
10.2018 - 04.2020
Patient Sitter
Prestige Manor
01.2016 - 08.2020
High school or equivalent -
Vanguard High School