Tina McDaniel Frazier

I have over 30 years of experience in the medical field. Tenacious Referral Specialist with 5 years connecting clients with medical providers. Successful working with insurance companies and other medical professionals to obtain prior authorization and set up essential client appointments. Applies proactive approach to problem-solving and resourceful use of industry network. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Knowledgeable and dedicated customer service professional with extensive experience in the medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, with insurance companies and patients. Effective Medical Claims Processor with strong background building rapport with providers to discuss claim status or claim denials. Driven performer equipped to handle multiple administrative tasks effectively. Exemplary worker with highly investigative skills when processing claims. Responsible Medical Claims Processor with strong attention to detail and juggles multiple tasks. Communicative Insurance Clerk with first-rate skills in assisting customers and insurance companies with claims and balances. Excellent interpersonal talents with proven history of claim collections. Proficient in customer service combined with reliable nature and resourceful approach to problem solving. Communicative Insurance Clerk with first-rate skills in assisting customers with renewals, claims and new policies. Excellent interpersonal talents with proven history of explaining insurance exclamation of benefits to patient. Responsible Medical Claims Processor with strong attention to details. Experienced Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 30 years of experience and willingness to take on any challenge.