Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina McNeil

Dallas,MA

Summary

Proactive Visual Merchandiser, Substitute School Counselor, and Assistant Store Manager with extensive experience in digital business, mentoring teams, and merchandising. Proven track record in developing successful merchandising strategies, training staff, and improving student outcomes. Strong skills in customer service, organizational tasks, and problem-solving, driving impactful results and fostering positive environments.

Overview

18
18
years of professional experience

Work History

Visual Merchandiser

Total Wine and More
09.2019 - Current
  • Owned the digital business and teaching and mentoring of new team members in digital
  • Owned discontinued items program
  • Build the bar refresh/reset and maintained gifts
  • Owned the holiday merchandising items resulting in great sell through
  • Critical role in snapback
  • Helped with all monthly directives
  • Owned shelf standards and visually reset wine and spirits departments
  • Created binders for shelf standards and category placement and trained multiple team members to be able to maintain standards
  • Executed numerous cycle counts, identifying issues and root causes to prevent future problems

Substitute School Counselor

Spark Academy
09.2022 - 08.2023
  • Organized college and career fairs to expose students to post-secondary opportunities and increase their awareness of potential pathways.
  • Served as a liaison between students, parents, and community resources to enhance overall well-being and academic success.
  • Conducted professional development workshops for faculty on topics related to mental health, diversity, and inclusion in the classroom setting.
  • Facilitated group counseling sessions to address common issues among students such as stress management, peer relationships, and study habits.
  • Collaborated with teachers and administrators to develop comprehensive plans addressing the diverse needs of students.
  • Developed strong rapport with students by maintaining open lines of communication and fostering an atmosphere of trust.
  • Coordinated with outside agencies to address student needs related to mental health, substance abuse, or other areas requiring specialized support services.
  • Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.
  • Advocated for students to access available resources.
  • Empowered students through counseling and skill-building exercises.
  • Monitored student progress to drive successful academic outcomes.
  • Improved school climate by implementing proactive strategies for conflict resolution and crisis intervention.

Assistant Store Manager

Kohls
02.2007 - 09.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

Master of Science - School Counseling

Merrimack College
North Andover, MA
05.2023

Bachelor of Science - Criminal Justice

University of Massachusetts - Lowell
Lowell, MA
05.2016

Skills

  • Customer Service
  • Organizational Skills
  • Merchandise flow
  • Relationship Building
  • Staff Training
  • Critical Thinking
  • Teamwork and Collaboration
  • Attention to Detail
  • Problem-solving abilities

Timeline

Substitute School Counselor

Spark Academy
09.2022 - 08.2023

Visual Merchandiser

Total Wine and More
09.2019 - Current

Assistant Store Manager

Kohls
02.2007 - 09.2018

Master of Science - School Counseling

Merrimack College

Bachelor of Science - Criminal Justice

University of Massachusetts - Lowell

Similar Profiles

CREATE PROFILE
Tina McNeil