Tina Miller

Responsibilities at MMA-Vendor Payables, Return Premiums, Journal Entries, Inter-Agency Producer Payables, Reconciling Bank Recons, Zurich Monthly Reconciling, FSA Reports, Pulling Daily Bank Reports and assigning to Accounts Receivable and to BI commissions, Posting BI Cash Receipts and updating spreadsheets, Posting AR payments, Process Value Adds via Smartsheet and manually, Responsible for Sponsorship to get approved and sent for disbursement. Projects at MMA-Filling out new ACH forms for all carriers to change from Synovus Bank accounts to new Bank of America Bank accounts. Also working Carriers we have paying us by check to get these funds via ACH.

• Calculated quotes and educated potential clients on insurance options.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Ensured timely completion of reconcilations by adhering to deadlines and also outages being resolved.