Tina M. Robinson
Thomasville,North Carolina
Summary
Results-driven executive professional with extensive experience in driving organizational success. Skilled in strategic planning, operational management, and fostering collaborative work environment. Known for reliability and adaptability in achieving business objectives and leading teams.
Overview
21
21
years of professional experience
Work History
President/Owner
Glass Unlimited
High Point, NC
12.2019 - 07.2024
- 2019 presented the opportunity to purchase the company by its founder and was able to acquire Glass Unlimited in December that same year.
- Communicated effectively and worked closely with the Vice President of Manufacturing to oversee daily operations, ensuring efficiency across all departments.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Reduced operational costs through strategic cost management initiatives.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Senior Leadership Team Cost Analyst/Sales
Glass Unlimited
High Point, NC
12.2003 - 07.2024
- Analyzed and adjusted production rates to reflect accuracy and attainability resulting in factual production reporting and correct pricing
- Develop and maintain working relationships with existing and potential customers
- Act as liaison between the customer and our production team to resolve issues that arise
- Correspond with vendors regarding material prices, lead times and delivery
- Develop and deliver glass quotations in a timely manner as requested by the customer
- Work collaboratively with production team providing advice and guidance
- Conduct time studies to ensure quotes and existing prices are accurate relative to production budget
- Analyze production processes, workflow, and objectives
- Update and maintain labor and material data within quotation software
- Generate/implement engineering masters for new products detailing specifications for applied production process
- Calculate materials needed for each job to ensure accuracy for inventory purpose
- Participated in cross-departmental meetings to provide insights on possible cost-saving initiatives aligned with business objectives.
Senior Leadership Team Lead Designer
Glass Unlimited
High Point, NC
12.2003 - 07.2024
- Research and develop new designs and techniques for the flat glass industry
- Able to achieve a quality product based on the client’s desired budget, due to extensive knowledge of labor and materials for various processes used for flat glass decorating
- Maintain communication with customer throughout design process, from thumbnail stage to final prototype, assuring customer satisfaction with progress and quality
- Initiate sample requests and generate a work traveler detailing every process applied to achieve the desired look
- Work closely with sales staff to guarantee the sample meets the expectations of the customer
- Recognized as a US Patent holder for creating a timeless decorative glass style by uniquely combining fabrication processes offered by Glass Unlimited.
- Recommended, developed and successfully implemented, a color pigment matching system for the Resin Stained Glass process reducing setup time by nearly 60%
- Created, implemented and maintained a library of engineering drawings in each production department for operators to use as a reference to ensure quality based on individual customer specifications
- Produce image ready artwork and film positives for silk screen printing
- Program CNC machines to cut glass, v-groove, and apply a resin stained glass process using CAD based software
- Train and install equipment sold to small glass manufacturers
- Responsible for creating instructional materials for designers and machine operators to ensure efficient use of the machinery from design to production
Education
Associate of Applied Science - Graphic Design
The Art Institute of Charlotte
Charlotte, NC05.2003
Business Management
Catawba College
Salisbury, NC05.2001
Skills
- Skilled in public contact, establish rapport via resourcefulness and self-confidence
- Detail oriented with great ability to organize and manage projects under the pressure of deadlines
- Highly self-motivated capable of adapting and learning quickly in a new environment
- Goal oriented, seek new challenges, excellent leadership and strong problem solving skills
- Team player with effective verbal, written, and interpersonal communication skills
- Microsoft Office (Word, Excel, PowerPoint, and Outlook), proficient in Adobe Photoshop, Adobe Illustrator, Corel Draw, CadCam, Visual South Manufacturing Software, basic knowledge of AutoCad
Timeline
President/Owner
Glass Unlimited
12.2019 - 07.2024
Senior Leadership Team Cost Analyst/Sales
Glass Unlimited
12.2003 - 07.2024
Senior Leadership Team Lead Designer
Glass Unlimited
12.2003 - 07.2024
Associate of Applied Science - Graphic Design
The Art Institute of Charlotte
Business Management
Catawba College