Tina Nguyen
Atlanta,GA
Summary
Versatile HR Specialist with strong expertise in recruitment, policy development, and HR operations. Known for successfully managing full-cycle recruitment, enhancing employee relations, and streamlining HR processes to boost satisfaction and efficiency. Adept at multitasking and effective communication, I am eager to bring my skills to a dynamic, growth-oriented organization where I can contribute to both team success and operational excellence.
Overview
9
9
years of professional experience
Work History
HR Specialist
Happynarae America
03.2024 - Current
- Provided comprehensive guidance on HR policies, benefits, and procedures, fostering a positive work environment and improving employee satisfaction.
- Streamlined HR operations, enhancing recruitment efficiency and on-boarding processes to support rapid office growth and talent acquisition.
- Fostered interdepartmental synergy, facilitating seamless communication, and championing HR initiatives across the organization.
- Oversaw operational functions, including housing procurement and vehicle acquisition, ensuring cost-effectiveness and efficiency in resource allocation.
Independent Insurance Agent
Health & Life Agent
10.2015 - Current
- Strategically advise clients on comprehensive insurance solutions, driving portfolio growth and fostering long-term relationships with 50+ accounts annually.
- Analyze insurance policies, tailoring solutions for diverse client needs, and foster long-term client relationships.
- Maintain meticulous client records and perform regular account reviews, ensuring data accuracy and proactively identifying opportunities for coverage enhancements.
Kaiser Permanente
Commercial Group Sales Executive
09.2022 - 03.2023
- Developed and managed strategic sales plans for assigned territory, cultivating new client relationships, and aligning efforts with organizational objectives.
- Drove commercial group sales, exceeding targets and generating over $50K in revenue while cultivating strategic client relationships.
- Analyzed market trends and competitor offerings to refine sales tactics, improving client acquisition and retention strategies.
- Educated brokers and employer groups on insurance products through engaging meetings and presentations, enhancing product knowledge.
Kaiser Permanente
Patient Registration Associate
07.2021 - 09.2022
- Streamlined patient registration process, reducing wait times and enhancing customer satisfaction while managing high-volume operations.
- Ensured accuracy in data management and financial transactions, maintaining meticulous records for over 100 daily patient interactions.
- Developed creative solutions for complex member issues, improving operational efficiency and patient care experience.
- Coordinated seamlessly with interdepartmental teams to resolve patient concerns and optimize business operations.
Education
Associate of Science - Business Administration
Georgia State University
Atlanta, GA05.2019
App Dev. Bootcamp Certificate - Front-End Development
Year Up
Atlanta, GA08.2024
Skills
- Human Resources
- Talent Acquisition/ Recruitment
- Vendor Relations
- HR policy/procedure development
- Onboarding and Offboarding
- Employee Relations
- Event Management
- Training development
- Benefits Administration
- Organizational Development
- Project Management
- MS Office Suites
- Account Management
- B2B & B2C Sales
- Sales Knowledge
- Medicare & Commercial Insurance
- Real Estate
Timeline
HR Specialist
Happynarae America
03.2024 - Current
Kaiser Permanente
Commercial Group Sales Executive
09.2022 - 03.2023
Kaiser Permanente
Patient Registration Associate
07.2021 - 09.2022
Independent Insurance Agent
Health & Life Agent
10.2015 - Current
Associate of Science - Business Administration
Georgia State University
App Dev. Bootcamp Certificate - Front-End Development
Year Up
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