A professional who is well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise in work settings, including competitive offerings, pricing, and market positioning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Castle Nail Spa
06.2020 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Barista
Kung Fu Tea
05.2023 - 03.2024
Controlled line and crowd with quick, efficient service.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Used POS system to accurately enter orders and process payments.
Helped management keep adequate supply on hand by notifying of shortages.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Bachelor of Science - Electrical Engineering
The University of Texas At Dallas
Richardson, TX
05-2028
High School Diploma -
Byron Nelson High School
Trophy Club, Texas
05-2024
Skills
Knowledge in coding the C programming language
Strong ability in adapting in new environments and learning tasks
Understands operations management
Certification
Certified Clinical Medical Assistant (CCMA)
Certified EKG Technician (CET)
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Barista
Kung Fu Tea
05.2023 - 03.2024
Assistant Manager
Castle Nail Spa
06.2020 - Current
Certified Clinical Medical Assistant (CCMA)
Certified EKG Technician (CET)
Bachelor of Science - Electrical Engineering
The University of Texas At Dallas
High School Diploma -
Byron Nelson High School
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