Tina Nicely

• Directed daily operations for Tina Nicely self-owned business.

• Oversaw budgeting, pricing strategy, and expense tracking to maintain financial health.
• Cultivated customer relationships and addressed service inquiries to enhance client satisfaction.
• Developed and updated website content to improve online presence and attract new clients.
• Kennel and grounds maintenance
• Maintained records of all dogs on state forms for commercial kennels.
• Grooming, care of, socializing and health care of all dogs

• Supervised waitstaff to maintain high standards of customer service and satisfaction.
• Supervised dining room service at Valley Dairy Restaurant during busy meal periods.
• Scheduled and assigned waitress sections during shifts to optimize service flow.
• Trained servers on menu items, table service, and guest greeting standards.
• Resolved guest complaints with calm communication and professional service.
• Inspected tables for cleanliness and proper setup before guest arrival., silverware, and dining areas for cleanliness and readiness.
• Supported staff with side work, setup, and closing duties.
• Monitored cash register operations during shifts for accuracy of transactions.
• Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
• Trained new staff on food safety, customer service, and restaurant policies to ensure compliance and service consistency.

• Welcomed guests warmly at Denny's Restaurant entrance, providing friendly service in a busy dining room.
• Presented menu specials and answered customer questions about breakfast and meal options.
• Took accurate food and beverage orders and entered requests into POS system.
• Delivered meals and drinks promptly from kitchen and service areas.
• Ensured beverage availability by regularly refilling drinks and attending to guest needs throughout shifts.
• Cleared, sanitized, and reset tables following Denny's cleanliness standards.
• Processed payments, handled cash, and closed checks at register.
• Provided excellent customer service to ensure satisfaction.

• Crafted signature cocktails to elevate guest experience at Tiberis, poured beverages, and ensured cleanliness of bar stations.
• Provided attentive service to guests in Tiberis dining room and bar, enhancing overall dining experience.
• Accurately took food and drink orders and communicated them to kitchen staff, ensuring timely service.