Highly trained Office Manager with 14+ years experience. Responsible for the overall daily operations of an office environment that includes staff management, development, customer service, accounts payable and receivable.
Overview
14
14
years of professional experience
Work History
ASSISTANT WELLNESS DIRECTOR
FRY FAMILY YMCA
01.2008 - 01.2014
Managed 150 Employees, making sure all employees had current certifications
ECustomer Service
Budget forecasting
Designed curriculum for Youth Fitness classes
Evaluated Group Exercise Instructors and Youth Fitness Instructors monthly
Designed all in house print advertising
Event Coordinator for annual Silent Auction Fundraiser and Healthy Kid's Day Event
Over 700 in attendance for each event
Doubled revenue in Youth Fitness Dept
By developing curriculum for each class and creating and executing a marketing plan
Increased in-house and external marketing
Helped with community outreaches to increase awareness of YMCA programming
Processed Payroll for all employees with Kronos Payroll Software
Hired new employees by using iCIMS HR software
Responsible for interviewing, processing all hire paperwork and making sure all new employees were current in all mandatory certifications.
EXECUTIVE ADMINISTRATIVE ASSISTANT
CORE FITNESS CLUB, LLC.
01.2006 - 01.2008
Membership database entry and maintenance
Brochure editing and design
Accounts Receivable
Maintained in-house store inventory
Troubleshooted IT for small office network
Running various reports to find profits and losses within company
Responsible for all past due collections.
OFFICE MANAGER
SUNCRAFT HOMES, INC.
01.2000 - 01.2005
Secured all travel arrangements for management
Customer Service
Accounts Payable
Spec home inventory reports
Greeted and assisted guests, answered phones, and directed calls
Fulfilled resident information requests and warranty requests.
Education
Tulsa Community College
Tulsa, OK
06.2000
Broken Arrow High School
Broken Arrow, OK
06.1990
Skills
Proficient in all Microsoft Office Applications and many other software applications such as Adobe Photoshop, CheckFree/Aphelion, Easy Accounting, Quicken, Dreamweaver, Kronos, iCIMs, One Point Project Software and CCC (Christiansen Computer Company) Operations Management Software
Fast learner, very professional and detail oriented
Extensive Management Training while employed at Fry Family YMCA
Pink Ribbon Certified Trainer at YMCA of Middle Tennessee, Bellevue Family YMCAPink Ribbon Certified Trainer at YMCA of Middle Tennessee, Bellevue Family YMCA