Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tina Nociforo

Horsham,PA

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

34
34
years of professional experience

Work History

Patient Coordinator

Pi Dental Center
10.2020 - Current
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.

Sales Manager

Annie International. Inc.
03.2013 - 03.2020
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Salon Owner/Operator

Fingernails Plus Hair Salon
09.1989 - 02.2013
  • Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Implemented targeted marketing strategies that attracted new clients and increased overall revenue.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
  • Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.

Education

High School Diploma -

Abington High School
Abington, PA

Cosmetology

Eastern Center For Arts And Technology
Willow Grove, PA

Skills

  • Electronic Records Management
  • Insurance Verification
  • Appointment Scheduling
  • Resource Management
  • Office Administration
  • Organizational Skills
  • Attention to Detail
  • Time Management
  • Multitasking Abilities
  • Customer Service
  • Teamwork and Collaboration
  • Computer Proficiency
  • Scheduling

Languages

Italian
Native or Bilingual

Timeline

Patient Coordinator

Pi Dental Center
10.2020 - Current

Sales Manager

Annie International. Inc.
03.2013 - 03.2020

Salon Owner/Operator

Fingernails Plus Hair Salon
09.1989 - 02.2013

High School Diploma -

Abington High School

Cosmetology

Eastern Center For Arts And Technology

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Tina Nociforo