Tina Norris
West Columbia ,SC
Summary
Personable and organized individual with keen attention to detail and strong decision-making skills and effective time management skills to manage multiple tasks.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, dependable and productive. Self-motivated work ethic to perform effectively in independent or team environments. Successful experience in fast-paced office setting, ready for new challenges and opportunities.
Work History
Administrative Assistant 1
Lexington Medical Center
West Columbia
08 2003 - Current
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and data protection regulations. (HIPPA)
- Ensure accurate report proofing/editing with diligent data entry and report tracking management for all abnormal report recommendations.
- Run daily logs for report tracking.
- Continually seek methods for improving daily operations, communications with staff, reporr tracking and data entry for increased efficiency. Continually Identify and recommend changes to existing processes to imorove accuracy, efficiency and quality service.
- Deliver excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
- Answer phone, transfer calls/voicemail messages to appropiate staff when appropriate.
- Manage email correspondence with prompt response.
Certificate of Deposit Support Staff
Bank of America
Columbia
05 1988 - 11 1995
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Procecessed monetary adjustments to customers certificate of deposit accounts
- Corrected and processed all SC cerificate of deposit rejects daily
- Keyed cerificate of deposit information on computer daily
- Processed all out of state redemptions for SC,NC,Fl and TX
- Performed research of customer and bank personnel requests
- Keyed voided certificate of deposites on computer
- Handled special projects when needed
Education
Completed Academic classes only.
Skills
- Report proofing and editing
- Report tracking for abnormal recommendations
- Time management
- Problem Solving
- Teamwork
- Interpersonal skills
- Communication
- Strong work ethic
- Self starter
Timeline
Administrative Assistant 1 - Lexington Medical Center
08 2003 - Current
Certificate of Deposit Support Staff - Bank of America
05 1988 - 11 1995
Midlands Technical College - ,