Tina Rube
Onvida Health
Yuma,AZ
1
Certification
12
years of professional experience
Enthusiastic Social Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Excellent reputation for problem resolution and patient satisfaction. My experiences have solidified my belief that through compassion and empathy, people are allowed to thrive.
Work History
Social Worker
1 Year 1 Month- Conducted comprehensive psychosocial assessments, provided crisis intervention, facilitated complex discharge planning
- Advocated for vulnerable populations, and connected patients with community resources to ensure safe transitions and positive outcomes. Working collaboratively with physicians, nursing, case management, behavioral health, palliative care, and community agencies
- Provided comprehensive case management services to clients, ensuring access to necessary resources and support
Experience Director
4 Years 3 Months- Acted as a resource for medical staff, nursing, management, volunteers, and all other employees by designing, planning, coordinating, implementing, educating, and analyzing policies, processes, and programs to support a healing culture and positive experiences. Developed a strategic vision for the organization that drove patient experience at every level. Led the department by providing leadership and expertise in its management.
- Led customer experience initiatives to enhance patient engagement and satisfaction.
- Developed strategic plans to optimize service delivery across multiple departments.
- Implemented feedback systems to identify areas for continuous improvement in operations.
Care Advocacy Specialist
3 Years 2 Months- Implemented patient experience initiatives to improve the overall patient experience. Established a holistic care environment addressing physical, psychological, social, emotional, and spiritual needs. Facilitated timely resolution of patient and family grievances, improving trust and communication. Independently organized and managed patient experience training to improve patient perspective and experience.
- Developed and implemented patient care plans to enhance service delivery and improve patient outcomes.
- Collaborated with multidisciplinary teams to streamline communication and foster cohesive patient management strategies.
- Trained and mentored new staff on operational procedures to ensure compliance with regulatory standards.
Adjunct Professor
2 Years 11 Months- Taught BASW 321 in the NAU Social Work program. Taught knowledge, values, and skills for interviewing in the field of social work. Taught BASW 454 Mental Health in the social work program. Shifted between informal and formal methods of teaching to create a multi-layered web of learning in regard to mental health populations.
- Developed and delivered engaging curriculum for diverse student populations.
- Facilitated interactive discussions to enhance critical thinking and student engagement.
- Evaluated student performance through comprehensive assessments and constructive feedback.
Executive Board Member
1 Year- Oversaw financial management, collaborating with Management Committee to safeguard organization’s finances, funding, and fundraising efforts. Set and optimized internal policies to enhance efficiency and responsiveness to organizational demands. Monitored operational activities to evaluate effectiveness of results.
- Led strategic initiatives to enhance community outreach and engagement programs.
- Collaborated with stakeholders to develop policies improving service delivery for vulnerable populations.
- Oversaw budgeting processes, ensuring financial sustainability of social programs and services.
Director of Outpatient Services
3 Years 6 Months- Managed agency operations, including budget, ordering, facilities, and process and workflow design, enhancing overall service delivery. Executed all process requirements including mandated RBHA deliverables and implemented state, RBHA, and agency policy. Supervised administrative and clinical departments. Implemented best practice coupled with trauma informed care. Conduct public relations with the community and attend multiple community committees to enhance services within our area. Led teams in developing innovative, accessible services, emphasizing measurable outcomes to improve community health engagement.
- Directed strategic initiatives to enhance organizational efficiency and service delivery across multiple departments.
- Led cross-functional teams in implementing process improvements that elevated client satisfaction and operational effectiveness.
- Spearheaded the development of comprehensive training programs for staff, fostering professional growth and skill enhancement.
Education
Bachelor of Social Work - Social Work
Master of Social Work - Social Work
Skills
Case management
Crisis intervention
Client advocacy
Conflict resolution
De-escalation
Interdepartmental collaboration
Program oversight
Organizational skills
Relationship building
Strong Work Ethic
Empathy
Certification
- AEH Fellow
- CPI certified
- CISM certified
- Beryl Institute Certificate in Patient Advocacy
- Beryl Institute Certificate in Patient Experience Leadership
Timeline
Social Worker
Onvida Health
07.2025 - CurrentRead More
Experience Director
Onvida Health
04.2021 - 07.2025Read More
Care Advocacy Specialist
Yuma Regional Medical Center
02.2018 - 04.2021Read More
Executive Board Member
Social Work Of Yuma County
12.2017 - 12.2018Read More
Adjunct Professor
Northern Arizona University
01.2017 - 12.2019Read More
Director of Outpatient Services
Providence Service Corporation/Pathways
08.2014 - 02.2018Read More
University of North Dakota
Master of Social Work from Social Work
Read More
Northern Arizona University
Bachelor of Social Work from Social Work
Read More