Tina Russo
Cocoa,FL
Summary
Dedicated professional motivated with social skills, communication abilities & customer service background.
Highly reliable, honest & hard worker.
Ready to tackle new challenges.
Overview
36
36
years of professional experience
Work History
Owner/Cosmetologist
Self
Merritt Island, FL
05.2005 - 12.2020
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Master Cosmetologist
Lemuria
Merritt Island , FL
06.2000 - 04.2005
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Assistant Manager
Ace Beauty Supply
Merritt Island, FL
01.1998 - 01.1999
- Developed loyal and highly satisfied customer base.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assistant to Management
Double Tree Hotel By Hilton
Cocoa Beach, FL
01.2000 - 01.2001
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Managed tasks.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Lead Host
Sterling Casino Lines
Cape Canaveral, FL
01.1999 - 01.2000
- Greeted incoming customers and provided directions to different locations.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Coordinated with departments for timely delivery of product
- Served customers with knowledgeable, friendly support at every service.
- Contributed to team objectives in fast-paced environment.
- Worked independently with minimal supervision.
- Recorded accurate and efficient records in customer database.
- Fielded customer complaints and facilitated negotiations
Education
Cosmetologist License - Cosmetology Education
Cosmetology Academy
Merritt Island, FL 03.1986 - 12.1987
Skills
Cosmetology
Relationship building and management
Customer consultation
Clear communication
Professional telephone demeanor
Retail materials management
Administrative support
Timeline
Owner/Cosmetologist
Self
05.2005 - 12.2020
Master Cosmetologist
Lemuria
06.2000 - 04.2005
Assistant to Management
Double Tree Hotel By Hilton
01.2000 - 01.2001
Lead Host
Sterling Casino Lines
01.1999 - 01.2000
Assistant Manager
Ace Beauty Supply
01.1998 - 01.1999
Cosmetologist License - Cosmetology Education
Cosmetology Academy
03.1986 - 12.1987