Tina Seekon
Prescott
Summary
Customer service professional with a proven track record in building strong client relationships and managing transactions in diverse retail settings. Skilled in staff training, complaint resolution, and executing sales strategies that boost customer engagement and satisfaction. Demonstrated ability to enhance operational efficiency and drive sales growth through effective team leadership.
Overview
10
10
years of professional experience
Work History
Salesperson
Eye Candi
Prescott
06.2025 - Current
- Guided customers in product selection with tailored suggestions to improve purchase decisions.
- Addressed customer inquiries and complaints swiftly to maintain high satisfaction levels.
- Resolved customer complaints promptly and efficiently.
- Optimized product displays to attract customer interest and boost engagement.
- Utilized point-of-sale systems for processing transactions and managing sales data.
Sales Associate
WALMART
Cottage Grove
03.2023 - 03.2024
- Provided exceptional customer service to enhance shopping experience.
- Greeted customers warmly, facilitating positive shopping experiences.
- Guided customers through product selection and discovery.
- Maintained clean, organized sales floor displays to enhance product visibility.
- Trained new associates on store policies and procedures.
- Kept work area organized and clutter-free to support efficient operations.
Bartender
HASTINGS TAVERN
Hastings
11.2021 - 09.2022
- Managed multiple bartending tasks simultaneously, ensuring a seamless service flow.
- Delivered exceptional customer service by actively engaging with guests and addressing their needs.
- Cultivated lasting relationships with customers and staff to enhance overall guest experience.
- Trained new bartenders on techniques, recipes, and customer service skills.
- Handled cash transactions accurately while balancing the cash register at shift end.
Customer Service Representative
MYSTIC LAKE CASINO
Prior Lake
10.2019 - 03.2020
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints and inquiries courteously and efficiently, enhancing customer satisfaction.
- Maintained professionalism while resolving issues for difficult customers, fostering positive experiences.
- Communicated effectively with customers through verbal and written interactions, ensuring clear understanding.
Return Desk/ Cashier
CABELAS
Woodbury
04.2018 - 11.2019
- Executed cash register activities with precision in payment processing, returns, and exchanges to enhance customer satisfaction.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Ensured cleanliness of checkout area through regular cleaning of counters, shelves, and windows, contributing to a pleasant shopping environment.
- Built strong connections with co-workers with co-workers to promote teamwork and collaboration.
Hotel Front Desk Clerk
Treasure Island Hotel & Casino
Welch
05.2016 - 12.2016
- Welcomed guests warmly and ensured seamless check-in and check-out procedures.
- Facilitated payment transactions, ensuring accurate billing and a positive guest experience.
- Coordinated with housekeeping to uphold room availability and cleanliness, enhancing guest satisfaction.
- Managed reservations in property management system, ensuring accurate bookings and minimizing errors.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZSkills
- Product knowledge
- Sales techniques
- Customer negotiation
- Value-added selling
- Sales support
- Sales documentation
- Sales forecasting
- Payment processing
- Appointment scheduling
- Critical thinking
- Active listening
- Calm demeanor
- Client relationship management
- Skill development
Timeline
Salesperson
Eye Candi
06.2025 - Current
Sales Associate
WALMART
03.2023 - 03.2024
Bartender
HASTINGS TAVERN
11.2021 - 09.2022
Customer Service Representative
MYSTIC LAKE CASINO
10.2019 - 03.2020
Return Desk/ Cashier
CABELAS
04.2018 - 11.2019
Hotel Front Desk Clerk
Treasure Island Hotel & Casino
05.2016 - 12.2016
High School Diploma -
Penn Foster College