Tina Shannon
Macclenny,FL
Summary
Driven professional with a proven track record in compassionate caregiving and client support, honed at Sevita. Excelled in behavior redirection and crisis intervention, significantly enhancing client wellness and achieving tailored care goals. Demonstrated expertise in first aid and safety, alongside strong leadership skills as a Cashier Team Lead at Gas N Go, ensuring seamless operations and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Sevita
01.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Stocker
Walmart
07.2020 - 01.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Cashier Team Lead
Gas N Go
04.2016 - 07.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
AA - Medical Office
Saint John’s River State College
Orange Park, FL07.2018
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
Timeline
Direct Support Professional
Sevita
01.2023 - Current
Stocker
Walmart
07.2020 - 01.2023
Cashier Team Lead
Gas N Go
04.2016 - 07.2020
AA - Medical Office
Saint John’s River State College
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