Open To Work
Tina Shannon
True Value Hardware Store
Eufaula ,Ok
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Sales AssociateFloral ManagerTitle Clerk
Work Type
Full Time
Location Preference
RemoteOn-Site
Location:
Eufaula , OkMcAlester, OKMuskogee, OK
Open to relocation:
No
Important To Me
Paid sick leavePaid time offWork from home optionWork-life balanceCareer advancementFlexible work hoursHealthcare benefits
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Work History
Sales Associate
- Assisted customers with product selection and provided expert advice on hardware solutions.
- Maintained store inventory, ensuring accurate stock levels through regular audits and replenishment.
- Trained new sales associates on customer service techniques and product knowledge to enhance team performance.
- Implemented visual merchandising strategies to improve product displays and attract customer attention.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Collaborated with team members to optimize checkout processes, reducing wait times for customers.
- Enhanced product knowledge through continuous learning, leading to increased confidence in sales interactions.
- Supported promotional events by setting up displays and engaging customers to drive sales initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Floral Manager
- Led floral department team, ensuring high-quality arrangements and customer satisfaction.
- Managed inventory levels, optimizing stock to reduce waste and enhance profitability.
- Developed seasonal display concepts, attracting customer interest and increasing sales.
- Trained staff on floral design techniques and best practices for arrangement maintenance.
- Established vendor relationships, negotiating pricing to secure quality supplies at competitive rates.
- Implemented workflow improvements, enhancing efficiency in order processing and fulfillment.
- Oversaw event coordination for weddings and corporate functions, ensuring timely delivery of arrangements.
- Trained employees on customer order taking and basic floral arranging.
Title Clerk
- Processed vehicle title applications with high accuracy and attention to detail.
- Ensured compliance with state regulations during title transactions and documentation.
- Collaborated with team members to streamline title processing workflows, enhancing efficiency.
- Reviewed and verified supporting documents for completeness before finalizing titles.
- Resolved customer inquiries related to title issues, providing timely and accurate information.
- Implemented improvements to data entry processes, reducing errors in title records management.
- Led initiatives to enhance customer service protocols within the title department, fostering a positive experience.
Education
Diploma - General
Skills
Public Notary
Multi-tasking strength
Upselling
Excellent people skills
Exceptional customer service
Cash register operation
Point of sale operation
Cash Handling
Relationship building
Shipment processing
Timeline
Hubert Hoover High School
Diploma from General
Read More
Title Clerk
Oklahoma Tax Commission
11 2013 - 06 2020Read More
Floral Manager
Nichols Market
10 2020 - 08 2023Read More
Sales Associate
True Value Hardware Store
08 2023 - CurrentRead More