Tina Siereveld
Hanson,MA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
Work History
Manager
Venus 2 front of house
Marshfield, Massachusetts
07.2020 - Current
- Managed front of house service for Venus 2 dining room and guest areas, ensuring positive guest experiences
- Supervised hosts, servers, and bus staff to maintain high service standards during daily operations
- Coordinated reservations, seating flow, and guest wait lists to optimize guest seating and minimize wait times
- Handled guest concerns and resolved service issues with calm communication
- Assisted staff during service to ensure smooth operations.
- Trained new staff on service standards and venue procedures
- Take out orders
Guest Relations and trainer
Wahlburgers
Hingham, Massachusetts
07.2011 - 02.2019
- Trained Wahlburgers team members on service standards and brand expectations
- Led onboarding for new hires across front-of-house roles
- Demonstrated POS procedures for accurate ordering, payment, and ticket handling
- Reinforced food safety, sanitation, and allergy awareness during daily training
- Coached staff on menu knowledge, guest service, and product preparation
Education
Silver Lake
Kingston, MAAmerican sign language -
Massasoit Community College
Brockton, MASkills
- Reservation management
- Seating coordination
- Guest issue resolution
- Front of house operations
- POS systems
- Staff development
- Guest relations
- Effective communication
Timeline
Manager
Venus 2 front of house
07.2020 - Current
Guest Relations and trainer
Wahlburgers
07.2011 - 02.2019
Silver Lake
American sign language -
Massasoit Community College