Summary
Overview
Work History
Education
Skills
Timeline
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Tina Smith

Azle

Summary

Dynamic professional with extensive experience in provider relations and licensing management at Mediserv LTD and MRBRAZ & Associates. Proven track record in enhancing provider engagement and optimizing workflows. Skilled in Excel and team leadership, adept at fostering cross-functional collaboration to drive operational efficiency and ensure compliance.

Overview

31
31
years of professional experience

Work History

Manager of Permitting/Licensing

MRBRAZ & Associates, PLLC
04.2021 - 05.2025
  • Assisted with daily operational tasks to ensure smooth workflow and efficiency.
  • Supported team in implementing process improvements for enhanced productivity.
  • Collaborated with States, Cities and Counties for all Permitting and Licensing needs
  • Learned safety protocols and standard operating procedures for effective task execution.
  • Handled all Licensing for the engineer of record, such as, State Licensing in a new state, or keeping a license up to date so doesn't expire. Engineer Licenses, Contractor Licenses
  • Helped engineer of record with all Continuing Education courses needed annually or bi-annually
  • Kept all Business Licenses and Annual Reports up to date.
  • Managed Accounts Payable and helped organize the process
  • Handled Fleet Maintenance, Registration, Insurance

Director of Provider Relations

Mediserv LTD
09.1994 - 05.2020
  • Developed and implemented strategic initiatives to enhance provider engagement and satisfaction.
  • Oversaw coordination of provider onboarding processes to ensure compliance with organizational standards.
  • Facilitated communication between providers and internal departments to streamline issue resolution.
  • Managed a portfolio of 40 customer accounts, handling all required government identification nubers for billing Federal and State agencies.
  • Daily Operations Supervisor
  • Staff Evaluations and Training
  • Leadership and Task/Assignment Delegation
  • Projects for owners and management
  • Crucial part of helping other departments with enrollment issues

Education

No Degree - Psychology

Tarrant County College
Fort Worth, TX

High School Diploma -

Springtown High School
Springtown, TX
05-1985

Skills

  • Customer service
  • Team leadership
  • Time management
  • Excel, Word, & Powerpoint
  • Provider Relations
  • Verbal and written communication
  • EDI/EFT/ERA
  • Workflow Optimization
  • Insurance Verification
  • Cross-functional Coordination

Timeline

Manager of Permitting/Licensing

MRBRAZ & Associates, PLLC
04.2021 - 05.2025

Director of Provider Relations

Mediserv LTD
09.1994 - 05.2020

No Degree - Psychology

Tarrant County College

High School Diploma -

Springtown High School

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