Hi, I’m
Tina S.
Fraud Operations @ Robinhood
"Integrity is doing the right thing, even when nobody's watching." - C.S. Lewis
Summary
Dynamic cybercrime and fraud analyst with a proven track record in threat detection, risk assessment, incident response, and blockchain investigation. Expertise in developing comprehensive operational guides that effectively reduce both external and internal fraud risks while enhancing security protocols. Demonstrated ability to identify and mitigate security threats, ensuring the protection of organizational and customer assets. Committed to leveraging analytical skills and industry knowledge to implement proactive measures against evolving cyber threats.
Overview
7
years of professional experience
1
Certificate
4
Languages
Work History
RobinhoodRemote
Fraud Investigator
06.2025 - Current
Job overview
- Eliminating cyber threats and conducting blockchain analysis.
- Reviewing internal alerts and identifying insider risks.
- Leading takeovers, user credential leakage, and phishing investigations.
- Maintaining fraud operations procedures and training material.
- Using threat intelligence to detect vulnerabilities.
- Maintaining fraud operations procedures and training material.
Bitstamp
Senior Fraud Operations Associate
03.2021 - 06.2025
Job overview
- Eliminating cyber threats (phishing, fake sites, impersonation, and more).
- Reviewing internal alerts and working with SecOps to identify insider risks.
- Leading account takeovers, user credential leakage, and phishing investigations.
- Authoring multiple process guides.
- Conducting blockchain analysis.
- Obtaining information from external sources to detect vulnerabilities.
- Maintaining fraud operations procedures and training material.
Bitstamp
Transaction Monitoring Agent
02.2021 - 03.2021
Job overview
- Monitored transactions and remediated suspicious accounts.
- Ensured AML/CTF compliance.
- Collaborated with departments to identify anomalies.
Bitstamp
Senior Customer Support Agent
09.2018 - 02.2021
Job overview
- Supported crypto and fiat transactions.
- Supported account access.
- Flagged suspicious behavior.
- Maintained thorough records.
- Provided accurate support across technical and user cases.
Education
Faculty of Arts, University of Maribor
B.A. from English and Slovene Language and Literature
Skills
Fraud Detection & Prevention
undefinedCertification
Spanish Language Certificate — A2 (CEFR)
Interests
Cybersecurity & Cyberpsychology; Internal Threat; Threat Intelligence; Cybercrime; Blockchain Technology; Linguistics
Timeline
Fraud Investigator
Robinhood
06.2025 - Current
Senior Fraud Operations Associate
Bitstamp
03.2021 - 06.2025
Transaction Monitoring Agent
Bitstamp
02.2021 - 03.2021
Senior Customer Support Agent
Bitstamp
09.2018 - 02.2021
Faculty of Arts, University of Maribor
B.A. from English and Slovene Language and Literature
Availability
See my work availability
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Available
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tuesday
wednesday
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friday
saturday
sunday
morning
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Languages
English
Full Professional
Slovenian
Native or Bilingual
Spanish
Elementary
German
Elementary
Technical Proficiencies
Windows & Linux; SQL; Python (basics); Bash; Jira; Microsoft Office Suite; OSINT tools