Tina Teater
Vero Beach,FL
Summary
Dynamic General Manager with a proven track record at Golden Corral Buffet and Grill, excelling in operations management and team building. Spearheaded employee training initiatives, enhancing service delivery and boosting sales. Expert in P&L management and inventory control, fostering strong client relationships to drive profitability and ensure long-term success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Golden Corral Buffet and Grill
Ft. Pierce, FL
01.2004 - 04.2025
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Graduate Certificate -
Home Schooled
Nicholasville, KY05.2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Customer relations
- Staff management
- Training and development
- Inventory control
- Employee scheduling
- P&L management
- Labor cost controls
- Deadline oriented
- Purchasing
- Expense control
- Operations oversight
- Advertising and marketing
- Vendor sourcing
- Controlled Cogs
Certification
*Servsafe certification 10/2022-10/2027
*Registered servsafe proctor 1/2024-1/2027
Timeline
General Manager
Golden Corral Buffet and Grill
01.2004 - 04.2025
Graduate Certificate -
Home Schooled