TINA TRAVIS
MALVERN ,AR
Summary
Proven insurance sales expert with a track record of enhancing client satisfaction and retention at SUMMIT INSURANCE GROUP. Specializes in risk assessment and client relationship management, significantly improving policy match accuracy. Demonstrates exceptional ability to grow customer base through strategic marketing and professional networking. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
1
1
year of professional experience
Work History
Licensed Insurance Agent
SUMMIT INSURANCE GROUP
05.2023 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
- Fostered strong relationships with carrier representatives to stay informed on new offerings and underwriting guidelines, improving the ability to match clients with appropriate coverage options.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Developed and implemented promotional strategies to increase customer base.
Education
Associate of Science - Early Childhood Education
ARKANSAS STATE UNIVERSITY THREE RIVERS
MALVERN ARKANSAS01.2009
Skills
- Insurance sales expertise
- Risk Assessment Knowledge
- Insurance product expertise
- Client Relationship Management
- Client Account Management
- Client Service
- Professional Networking
- Policy Management
- Email Marketing
- Marketing techniques
- Customer follow-up
- Licensed Insurance Agent
- Auto insurance
- Quotes and sales
- Property insurance
- Leads Prospecting
- Billing Inquiries
- Underwriter Collaboration
- Form Completion and Submission
Timeline
Licensed Insurance Agent
SUMMIT INSURANCE GROUP
05.2023 - Current
Associate of Science - Early Childhood Education
ARKANSAS STATE UNIVERSITY THREE RIVERS
Similar Profiles
Hannah PasterzHannah Pasterz
Submissions Manager at Summit Insurance GroupSubmissions Manager at Summit Insurance Group
Leslie QuiñonezLeslie Quiñonez
Insurance Benefits Advisor at Florida Blue- Summit Insurance GroupInsurance Benefits Advisor at Florida Blue- Summit Insurance Group
Yelena QuialaYelena Quiala
Customer Service Agent at Summit West Insurance GroupCustomer Service Agent at Summit West Insurance Group