Tina Tyree
Cantonment
Summary
Detail-oriented Office Administrator with extensive experience in scheduling and coordinating appointments within radiology departments. Skilled in patient preparation, insurance verification, and maintaining accurate records. Proven ability to multitask and communicate effectively with patients, medical staff, and insurance companies, contributing to streamlined processes and enhanced patient satisfaction.
Overview
20
20
years of professional experience
Work History
Radiology Scheduler
PENSACOLA OPEN MRI
Pensacola
10.2024 - Current
- Coordinated physician referrals and facilitated timely communication with medical staff to support patient care.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Utilized scheduling software to optimize appointment availability and resource allocation.
- Collaborated with radiology team to streamline scheduling processes, improving workflow efficiency.
- Resolved patient concerns promptly to enhance overall service experience at the facility.
- Ensured that all necessary paperwork was completed accurately before scheduling an appointment.
- Explained the purpose of each test to patients to ensure understanding prior to the procedure.
PATIENT REPRESENTATIVE
KOTLARZ ENT AND FACIAL PLASTICS
Pensacola
06.2021 - 12.2023
- Coordinated patient check-ins and check-outs, improving overall patient flow.
- Scheduled appointments and managed follow-up visits, ensuring timely access to care.
- Greeted patients and answered phone inquiries in a professional manner.
- Verified insurance coverage and eligibility to ensure proper billing practices.
- Prepared patient charts and maintained accurate records in electronic health systems.
- Assisted with workers' compensation claims and authorization requests, facilitating seamless patient treatment.
- Tracked authorization statuses and resolved discrepancies with insurance companies promptly.
- Collaborated with medical staff to streamline communication regarding patient needs.
MEDICAL RECORDS SPECIALIST
UNIVERSITY HILLS & REHAB
PENSACOLA
05.2020 - 06.2021
- Reviewed medical records for accuracy and completeness, ensuring compliance with healthcare standards.
- Ensured compliance with healthcare regulations and privacy laws consistently.
- Adhered to HIPAA guidelines when handling protected health information.
- Reviewed and organized patient charts for timely access by clinicians.
- Processed patient information for admissions and discharges, facilitating timely patient care.
- Responded to requests for medical records from patients and authorized entities.
- Coordinated with healthcare staff to resolve record discrepancies promptly.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Implemented improved filing systems for enhanced retrieval of documents.
- Maintained documentation of all medical records activities, supporting regulatory compliance and operational integrity.
TEAM LEAD, DOCUMENT CONTROL SPECIALIST
COVENANT HOME HEALTH
05.2016 - 01.2020
- Oversee and coordinate the timely flow of physician orders, face to face and other documents from admission to physician and back in 30-day timeline mandates by licensure regulations.
- Complete follow up procedures to ensure that documents returned, completed, correct within the appropriate period.
- Obtained timely physician signatures on orders and completed all follow-up procedures regarding them.
- Perform weekly audits of clinical records with the outstanding order report and notify supervisor of any problems after documentation is submitted by payers.
- Interacts with auditing functions to ensure that all physician orders are current and up to date.
- Maintain confidentiality of clinical records.
- Provided support to receptionist during peak hours by handling incoming calls and assisting visitors.
- Contributed to the accreditation program by engaging in various activities.
- Executed additional responsibilities as required by the team.
TEAM LEAD, DOCUMENT CONTROL SPECIALIST
PEOPLES HOME HEALTH
04.2014 - 05.2016
- Coordinated timely flow of physician orders and documents from admission to physician, ensuring compliance with 30-day timeline mandates by licensure regulations.
- Executed follow-up procedures to ensure timely return and accuracy of documents within required periods.
- Perform weekly audits of clinical records with the outstanding order report and notify supervisor of any problems after documentation is submitted by payers.
- Interacts with auditing functions to ensure that all physician orders are current and up to date.
- Secured timely physician signatures on orders and followed up on all related procedures.
- Maintains confidentiality of clinical records.
- Provided support to receptionist during busy periods to ensure smooth operations.
- Contributed to accreditation program activities, supporting compliance with established standards.
- Executed additional responsibilities based on departmental needs.
OFFICE MANAGER
MEDI HOME HEALTH
04.2010 - 04.2014
- Managed daily functions of the office
- Managed all office functions (faxing, scanning, MD orders, other documents, purchased medical and office supplies)
- Coordinated schedule changes to ensure smooth office operations.
- Scheduled patients for admissions/visits
- Provided exceptional customer service to patients, families, referral sources, physicians, and staff through effective phone interactions.
- Compiled variances reports for clinical managers and administrator to support informed decision-making.
Medical Office Specialist
SHH INTERVENTIONAL RADIOLOGY
Pensacola
08.2006 - 12.2009
- Assisted healthcare providers with patient intake and documentation, ensuring accurate and timely processing of patient information.
- Managed patient scheduling and coordinated appointments in a busy medical office.
- Maintained medical records ensuring accuracy and compliance with regulations.
- Communicated effectively with patients regarding procedures and office policies.
- Resolved patient inquiries and issues, contributing to improved patient satisfaction and experience.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Performed data entry of patient information into electronic health records system.
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Responded promptly to requests from medical staff members for assistance or information related to patient care.
- Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
- Managed inventory of office supplies and medications, ensuring availability and operational efficiency by ordering items as needed.
Education
DIPLOMA MEDICAL ASSISTANT/OFFICE SPECIALIST - MEDICAL ASSISTANT
GADSDEN BUSINESS COLLEGE
Anniston, AL01-2003
DIPLOMA - ACCOUNTING/OFFICE AMINISTRATION
GADSDEN STATE COLLEG
Anniston, AL01-1982
HS DIPLOMA - Accounting/Business courses
OXFORD HIGH SCHOOL
Oxford, AL01-1981
Skills
- Radiology scheduling and procedures
- Radiology scheduling optimization
- Electronic health records management
- Appointment coordination and management
- Patient intake and referral processing
- Medical office administration
- Insurance verification
- Medical coding
- HIPAA compliance
- Microsoft Office proficiency
- Time management expertise
- Problem-solving abilities
- Attention to detail in tasks
- Team collaboration skills
- Team collaboration skills
Timeline
Radiology Scheduler
PENSACOLA OPEN MRI
10.2024 - Current
PATIENT REPRESENTATIVE
KOTLARZ ENT AND FACIAL PLASTICS
06.2021 - 12.2023
MEDICAL RECORDS SPECIALIST
UNIVERSITY HILLS & REHAB
05.2020 - 06.2021
TEAM LEAD, DOCUMENT CONTROL SPECIALIST
COVENANT HOME HEALTH
05.2016 - 01.2020
TEAM LEAD, DOCUMENT CONTROL SPECIALIST
PEOPLES HOME HEALTH
04.2014 - 05.2016
OFFICE MANAGER
MEDI HOME HEALTH
04.2010 - 04.2014
Medical Office Specialist
SHH INTERVENTIONAL RADIOLOGY
08.2006 - 12.2009
DIPLOMA MEDICAL ASSISTANT/OFFICE SPECIALIST - MEDICAL ASSISTANT
GADSDEN BUSINESS COLLEGE
DIPLOMA - ACCOUNTING/OFFICE AMINISTRATION
GADSDEN STATE COLLEG
HS DIPLOMA - Accounting/Business courses
OXFORD HIGH SCHOOL