Tina Wallace
Silver Springs,FL
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
29
29
years of professional experience
Work History
Store Manager
Circle K
The Villages, Florida
08.2014 - Current
- Organized promotional events to increase product awareness.
- Established customer service standards and monitored staff compliance.
- Created weekly work schedules for store personnel.
Food Service Worker
ORMC
Ocala, Florida
08.2004 - 08.2014
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Operated dishwashing machines safely and efficiently.
- Performed opening and closing duties as assigned by management.
Assistant Manager
McDonald's Restaurant
Belleview, FL
08.2000 - 07.2004
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
Assistant Manager
KFC
Edmond, Oklahoma
09.1995 - 10.2000
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Penn Foster High School
Pennsylvania Furnace, PA08-2006
Skills
- Hourly shift management
- Operational budgeting
- Store operations oversight
- Promotional planning
- Personnel development
- Inventory management
- Documentation and reporting
- Store opening and closing
- Goals and performance
- Product merchandising
- Cash management
- Payroll management
- Employee scheduling
- Vendor management
- Training and mentoring
Timeline
Store Manager
Circle K
08.2014 - Current
Food Service Worker
ORMC
08.2004 - 08.2014
Assistant Manager
McDonald's Restaurant
08.2000 - 07.2004
Assistant Manager
KFC
09.1995 - 10.2000
High School Diploma -
Penn Foster High School