Mother
Tina Williams
Senior Certified Pharmacy Technician
Monroe,GA
Summary
Adept Senior Certified Pharmacy Technician with a proven track record at Walgreens, enhancing pharmacy efficiency by implementing inventory management systems and mentoring junior staff. Skilled in insurance billing and demonstrating exceptional problem-solving abilities, significantly improved order fulfillment processes. Friendly Senior Certified Pharmacy Technician with comprehensive knowledge of medication contraindication and dispensing protocols. Personable and energetic with friendly approach to customer service. Maintains accuracy and focus in filling prescriptions and updating customer records. Energetic Senior Certified Pharmacy Technician with skills in pharmaceutical calculations, prescription processing and drug classification. Hard-working, dedicated, and reliable. Committed to delivering courteous service at all times.
Overview
3
3
years of professional experience
Work History
Senior Certified Pharmacy Technician
Walgreens
02.2021 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Optimized workflow processes to maintain accurate prescription records and ensure timely order fulfillment for patients.
- Restocked automated medication dispensing equipment.
- Counted, measured and compounded medications following standard procedures.
- Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
High School Diploma -
North Gwinnett High School
Suwanee, GA05.1999
Skills
- Knowledge of medical terms
- Immunization Administration
- Problem-solving skills
- Insurance Billing
- HIPAA Compliance
- Staff Training and Development
Interests
Car Enthusiast
Certification
- CPhT - Certified Pharmacy Technician
- CPR Certified
- PTCB Certification
Accomplishments
Graduated High School with a Technical Degree and a B average
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Certified Pharmacy Technician
Walgreens
02.2021 - Current
High School Diploma -
North Gwinnett High School
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