Tina Wolf
Gulf Breeze,FL
Summary
Experienced operations leader with a strong background in compliance monitoring, staff training, and team leadership. Skilled at improving workflow, supporting policy development, and maintaining accurate records in high-demand settings.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
NWF Health Network
Pensacola, Florida
08.2024 - Current
- Led, motivated, and guided team of 20 in fast-paced, high-demand setting, overseeing setup and rollout of skill-building program and resolving issues.
- Developed and implemented policies and procedures to enhance operational efficiency.
- Monitored compliance with policies, procedures, and state statutes.
- Monitored staff performance and provided actionable feedback to drive improvement.
- Identified areas for improvement and developed strategies to increase efficiency.
- Resolved staff concerns and supported front-line service delivery.
- Trained new team members on workflow and documentation standards.
- Worked closely with community organizations as partners to support best outcomes for clients.
- Supported daily child protection operations across service systems.
Safety Practice Consultant
FamiliesFirst Network
Pensacola, Florida
07.2004 - 08.2024
- Reviewed client cases for compliance with Families First Network practice guidelines.
- Coached team members on documentation, assessment, and referral procedures to ensure adherence to best practices.
- Advised staff on crisis response, safety planning, and community resources.
- Developed and implemented practice management strategies to improve workflow efficiency.
- Identified and proposed process enhancements to strengthen practice environment effectiveness. opportunities within the practice environment.
- Monitored program activities to support consistent agency practice across teams.
- Worked with stakeholders to develop new protocols and procedures.
- Analyzed data trends to guide decision-making for operational activities.
- Facilitated training on child welfare policies and family engagement methods.
- Supported staff on family support practices and service delivery standards.
Education
Bachelor of Science - Medical Social Work
The University of West Florida
Pensacola, FL05-2024
Skills
- Operations management
- Workflow optimization
- Process optimization
- Root-cause analysis
- Project planning
- Team leadership
- Client engagement
- Staff mentorship and training
- Staff mentorship
- Team leadership
- Critical thinking
- Effective communication skills
- Client engagement
- Process optimization
- Staff mentorship and training
Timeline
Operations Supervisor
NWF Health Network
08.2024 - Current
Safety Practice Consultant
FamiliesFirst Network
07.2004 - 08.2024
Bachelor of Science - Medical Social Work
The University of West Florida