Tina Wood
Santa Fe,TX
Summary
Detail-oriented administrative professional with extensive experience in customer service, office management, data entry. Recognized for strong organizational skills, accuracy, and the ability to manage multiple priorities while delivering consistent, high-quality results. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Housing Coordinator
City of Pasadena
Pasadena, TX
03.2025 - 10.2025
- Coordinated section 8 family interviews and provided thorough briefings for housing program.
Maintained case files meticulously in a high-pressure setting.
Customer Service & Data Entry Specialist
Stewart Title / Professional Real Estate Tax Service (PRETS)
Houston, TX
03.2021 - 07.2024
- Updated and processed tax certificates for 60 counties through DataTrace, NTN, and ResWare.
- Processed and entered real estate tax data into proprietary software systems.
- Collaborated daily with tax examiners, escrow officers, and assistants to maintain accurate and complete records.
Office Manager / Drafting
C&T Building Technologies, LLC
Cypress, TX
06.2003 - 10.2019
- Oversaw payroll, accounts payable/receivable, billing, and financial reconciliation using QuickBooks.
- Managed hiring, training, and supervision of staff to ensure operational efficiency.
- Created contracts and executed daily AutoCAD drafting for custom projects.
- Tracked invoices and payments to maintain accuracy in accounts receivable and payable.
- Monitored client payments and contacted clients regarding past due amounts.
- Resolved customer inquiries promptly while fostering positive client relationships.
- Performed general bookkeeping tasks including bank statement reconciliation and journal entries.
- Maintained office organization to enhance efficiency and professionalism.
Education
High School Diploma -
Southeast Acadamy 11th-12th grade
Galveston, TX05-1987
High School - 9th-10th Grade
Sam Rayburn High School
Pasadena, TXSkills
- Customer service and support
- Time management
- Fair housing compliance
- Case management
- Data entry
- QuickBooks proficiency
- Payroll processing
- Accounts payable and receivable
- Scheduling and coordination
- AutoCAD design
- Office organization
Certification
- Housing Voucher Specialist
- Auto Cad
References
References available upon request.
Timeline
Housing Coordinator
City of Pasadena
03.2025 - 10.2025
Customer Service & Data Entry Specialist
Stewart Title / Professional Real Estate Tax Service (PRETS)
03.2021 - 07.2024
Office Manager / Drafting
C&T Building Technologies, LLC
06.2003 - 10.2019
High School Diploma -
Southeast Acadamy 11th-12th grade
High School - 9th-10th Grade
Sam Rayburn High School