Tinatin Gegia
San Jose,CA
Summary
Experienced Store and Department Manager with a track record of success in the retail industry. Expertise in team development, customer service, inventory control, and achieving sales goals. Skilled at working with vendors to drive business growth.
Overview
21
21
years of professional experience
Work History
Luxery Sales Manager
Bloomingdale’s
San Jose, California
01.2020 - Current
- Coaching, developing, and motivating team members to achieve revenue goals.
- Supporting sales team members in their growth and development to drive overall business success.
- Establishing and nurturing relationships with key clients, while maintaining the existing customer base.
- Collaborating with the marketing team to develop promotional materials tailored to target customers.
- Managing daily operations of the sales department, including staff supervision.
- Analyzing current sales processes to identify and address areas for improvement.
- Developing and implementing sales plans, goals, strategies, and objectives to meet revenue targets.
- Managed online sales during the pandemic and led efforts to enhance product assortment upon reopening in June 2020.
Store Manager
New York & Company
San Jose, California
11.2018 - 01.2020
- Joined New York & Company as a Store Manager in November 2018.
- Promoted a sales associate to a sales lead position, building a strong and effective team.
- Took on management responsibilities for two stores in August 2018, driving positive business outcomes in both locations.
- Recruited, trained, and supervised new employees to ensure high performance and brand alignment.
- Developed and implemented weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, and profits.
- Managed inventory through cycle counts, audits, and shrinkage control measures.
Department Manager
Nordstrom
San Jose, California
10.2014 - 11.2018
- Started as a Sales Representative; promoted to Jewelry Specialist, Assistant Manager in Accessories, and Department Manager for Women's/Kids' Department.
- Achieved significant sales growth and received team recognition throughout career progression.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Call Center Supervisor
Georgian Railway Head Office
T'bilisi, Georgia
10.2008 - 01.2012
- Developed and implemented customer service policies and procedures. Monitored calls for quality assurance purposes.
- Reviewed daily reports on call volume, sales, abandoned calls and other statistics.
Choreographer
TG Dance Studio
Tbilisi, Georgia
09.2005 - 11.2007
- Collaborated with directors, producers, and costume designers to create the desired effect.
- Coached performers on facial expressions, gestures, and body language in order to bring characters to life onstage.
Mime Actress
Georgian State Pantomime Theatre
Tbilisi, Georgia
01.2004 - 07.2007
- Performed at the theater.
- Practiced various improvisational techniques to enhance mime performances.
Education
Bachelor's Degree -
Shota Rustaveli Theatre and Film Georgian State University
Tbilisi, Tbilisi06.2007
Skills
- Sales team training
- KPI Tracking
- Sales Tracking
- Sales Planning
- Business Planning
- Sales Reporting
- Team Development
- Payroll Management
- Leadership Development
- Vendor Management
- Inventory Control
- Customer Service
- Friendly and Positive
- Store Opening and Closing
- Recruitment and hiring
- Organized
- Time management
Personal Information
Hobbies: Dancing, Hiking, Cooking
References
- Lauri Mashore, 9259806069, Bloomingdales
- Elene Kibilov, 4085680033, Shifamed LLC
Accomplishments
- "All Start" Award: Highest Year-to-Date Increase, Nordstrom
- Best Inventory Results, Bloomingdale's
- Golden B Award: Highest Recognition, Bloomingdale's
Languages
Georgian
Russian
English
Languages
Georgian
Native/ Bilingual
Russian
Full Professional
English
Professional
Timeline
Luxery Sales Manager
Bloomingdale’s
01.2020 - Current
Store Manager
New York & Company
11.2018 - 01.2020
Department Manager
Nordstrom
10.2014 - 11.2018
Call Center Supervisor
Georgian Railway Head Office
10.2008 - 01.2012
Choreographer
TG Dance Studio
09.2005 - 11.2007
Mime Actress
Georgian State Pantomime Theatre
01.2004 - 07.2007
Bachelor's Degree -
Shota Rustaveli Theatre and Film Georgian State University
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