TINAYA T. REESE
Monte Alto,USA
Summary
Certified Medical Assistant (NCMA) with hands-on externship experience in pediatric cardiology. Skilled in patient intake, vital signs, EKGs, clinical support, and front-office coordination. Known for strong communication, professionalism, and patient-centered care. Experienced in maintaining accurate medical records and supporting compliance with clinical protocols. Seeking a Medical Assistant role where clinical and interpersonal skills can support high-quality patient care.
Overview
8
8
years of professional experience
Work History
Nationally Certified Medical Assistant
Kids Heart Clinic
2025.05 - 2026.01
- Prepared patients for examinations by obtaining vital signs and documenting medical histories.
- Attached and instructed patients on the use of cardiac heart monitors, providing clear directions on wear duration and care per provider orders.
- Performed EKGs and assisted with basic diagnostic testing as directed by providers.
- Opened and closed the clinic independently, ensuring all systems, computers, and clinical areas were fully operational prior to patient appointments.
- Set up workstations and powered up office and clinical equipment each morning to support smooth daily operations.
- Maintained clean, stocked, and organized exam rooms in compliance with clinical protocols.
- Scheduled appointments, answered phones, and followed up with patients as needed.
- Completed end-of-day responsibilities, including paperwork, chart checks, and ensuring documentation was finalized before office close.
BANQUET AND FINE DINING SERVER
The Oceanaire Seafood Room
2022.01 - 2025.03
- Demonstrated strong multitasking, attention to detail, and teamwork skills.
- Consistently exceeded guest expectations through professionalism and clear communication.
- Delivered exceptional service to enhance guest dining experiences in high-volume settings.
- Collaborated with kitchen staff to ensure timely and accurate food presentation.
- Developed strong relationships with repeat guests, fostering loyalty and satisfaction.
SERVER /CREW TRAINER
Pappadeaux's Seafood Kitchen
2020.12 - 2022.01
- Trained and mentored new staff on service standards, procedures, and customer interaction.
- Evaluated performance and provided constructive feedback to ensure quality service.
- Maintained thorough knowledge of menu items, including food and beverages.
- Enhanced guest experiences by recommending menu items based on preferences and dietary restrictions.
- Resolved customer complaints swiftly to maintain high satisfaction levels and repeat business.
FRONT DESK RECEPTIONIST
True Care Dental
2017.10 - 2020.12
- Managed patient check-ins, scheduling, and phone communications in a busy dental office.
- Maintained patient records and ensured confidentiality in compliance with HIPAA regulations.
- Coordinated with providers and insurance companies to support smooth office operations.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Maintained organized patient records using dental management software for efficient retrieval.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Nationally Certified Medical Assistant -
College Of Healthcare Professions
McAllen, TX10.2025
COMPUTER TECH CERTIFICATE - undefined
San Jacinto College
Pasadena, TX12.2013
Skills
- Patient intake & vital signs monitoring
- EKG operation & basic diagnostic testing
- Medical terminology & clinical procedures
- Patient communication & rapport building
- Appointment scheduling & phone triage
- Electronic medical records (EMR)
- HIPAA compliance & confidentiality
- Exam room preparation & infection control
- Patient scheduling
- Payment collection
HOBBIES
Music, Environmental conservation, Art, Hiking, Volleyball, Travel
Timeline
Nationally Certified Medical Assistant
Kids Heart Clinic
2025.05 - 2026.01
BANQUET AND FINE DINING SERVER
The Oceanaire Seafood Room
2022.01 - 2025.03
SERVER /CREW TRAINER
Pappadeaux's Seafood Kitchen
2020.12 - 2022.01
FRONT DESK RECEPTIONIST
True Care Dental
2017.10 - 2020.12
COMPUTER TECH CERTIFICATE - undefined
San Jacinto College
Nationally Certified Medical Assistant -
College Of Healthcare Professions