Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tineeshia Wheeler

Demopolis,AL

Summary

Energetic and optimistic customer service representative seeking a challenging and rewarding position. Highly professional-dependable, reliable and able to perform duties with minimal supervision.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Donor Center Technician

Talecris Plasma Resources
Current - 01.2022
  • Conducts pre-donation medical screening in accordance with established guidelines
  • Promoted customer satisfaction through appropriate interaction and responsiveness to customer needs
  • Assessed donor suitability and engaged in set-up, monitor, and disconnect procedures of plasmapheresis machine and donors
  • Ensured donor confidentiality
  • Assisted in maintaining clean, organized and efficient work area, including maintaining supplies necessary to perform job duties
  • Built rapport with donors to ensure overall customer satisfaction with center to support long-term donation.

Teacher

FunTastic Tots Academy
11.2021 - 07.2021
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips
  • Establish and enforce rules for behavior, and procedures for maintaining order
  • Observe and evaluate children's performance, behavior, social development, and physical health
  • Attend to children's basic needs by feeding them, dressing them, and changing their diapers.

Care Partner

SonRise Assisted Living Facility
07.2021 - 05.2021
  • Made rounds at beginning and end of shifts, assisting elders in daily personal hygiene, assisting elders at meal service, reporting on any unusual occurrences, keeping track of supplies, washing and drying laundries, cleaning up dishes and tables, and executing all other work as assigned.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Organized patient records and database to facilitate information storage and retrieval

Cashier

MR GS
12.2019 - 08.2019
  • Handled daily phone call orders from phone to POS system
  • Made sure all items from customer orders were taken and bagged correctly
  • Cleaned inside and outside of restaurant before shift, cleaned bathrooms before shift ended, and took out trash before shift ended.

Personal Caregiver

HELP AT HOME
03.2018 - 02.2015
  • Prioritized and managed monthly hours by maintaining weekly schedule of services for home care
  • Assisted with medication management and maintained active communication with clients
  • Assisted with vital outside home and in-home appointments.

Cashier

Food World
11.2001 - 11.2002
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

Diploma in Phlebotomy Healthcare -

Phlebotomy Training Center of Mississippi
Forest, MS
12.2021

Associate of Science in Healthcare Administration -

Colorado Technical University-Online
Colorado Springs, CO
02.2020

ASSOCIATE TEACHER -

Stratford Career Institute
Atlanta
01.2004

High school diploma -

JOHN ESSEX HIGH SCHOOL
Demopolis, AL
05.2002

Skills

  • CPR Certification
  • Microsoft Office
  • Organizational Skills
  • Sales Experience
  • Childcare
  • Caregiving
  • Knowledge of medical terminology
  • Dementia Care
  • CPR
  • Customer Service
  • Energetic
  • Highly organized
  • Data Entry
  • Supply Inventory

Certification

  • CPR Certification
  • HIPAA for Healthcare Workers
  • BLS Provider

References

  • Katina Robinson, LPN, Hoover Medical Hospital, (334) 231-0333, nene840@yahoo.com, Former Employer
  • Terry Ware, Actor/Merchandiser, Atlanta Studios, (334) 399-6113, tware1978@gmail.com, Friend
  • Cheryl Jones, Teacher, Birmingham City Schools, (205) 586-9803, biglegs25@gmail.com, Former Co Worker

Timeline

Donor Center Technician

Talecris Plasma Resources
Current - 01.2022

Teacher

FunTastic Tots Academy
11.2021 - 07.2021

Care Partner

SonRise Assisted Living Facility
07.2021 - 05.2021

Cashier

MR GS
12.2019 - 08.2019

Personal Caregiver

HELP AT HOME
03.2018 - 02.2015

Cashier

Food World
11.2001 - 11.2002

Diploma in Phlebotomy Healthcare -

Phlebotomy Training Center of Mississippi

Associate of Science in Healthcare Administration -

Colorado Technical University-Online

ASSOCIATE TEACHER -

Stratford Career Institute

High school diploma -

JOHN ESSEX HIGH SCHOOL

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Tineeshia Wheeler