Tinei Maluia

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
• Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
• Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
• Contributed to team meetings by suggesting improvements for guest service procedures.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

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• Maintained costumes by performing regular dry cleaning and ironing of garments.
• Liaised with hosts, production teams and wardrobe stylists to verify appropriately chosen garments for events, show segments, and movies.
• Used sewing machines to execute simple alterations and repairs on clothing.
• Reduced stress levels amongst performers by providing reliable assistance throughout the entire production process.
• Prevented wardrobe malfunctions on stage with diligent inspection of costume pieces prior to each performance.
• Provided essential support during rehearsals, making note of any necessary adjustments or modifications to costumes.
• Maintained high-quality costumes through proper cleaning, pressing, and storage techniques.
• Assisted in the creation of custom garments, contributing to unique and memorable character looks.
• Managed inventory effectively, ensuring all necessary items were readily available when needed during productions.
• Promoted a positive work atmosphere by fostering teamwork among fellow assistants and crew members.
• Established strong working relationships with cast members, fostering trust in the wardrobe department''s capabilities.
• Maintained positive, professional attitude during long shoots and when dealing with difficult people.
• Steamed and pressed garments prior to runway shows.