Support specialist and leader with advanced organizational, technical and business acumen who is highly dependable, ethical and trustworthy. Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in customer service, customer support and medical environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Cherry Hill Rehabilitation Center
Birmingham, AL
02.2024 - Current
Assisted with ambulation of patients utilizing appropriate equipment safely.
Served meals to patients in their rooms and assisted with feeding when needed.
Shaved and draped patients to prepare for surgery, treatment or examination.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Turned and repositioned bedridden patients to prevent bedsores.
Provided physical support to assist patients with bathing, dressing and toileting.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Medical Assistant
American Family Care
Fairfield, AL
10.2021 - 09.2022
Collected samples from patients for laboratory testing purposes.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Administered injections, medications and treatments as directed by the physician.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Documented notes during patient visits.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
PCT
UAB Hospital
Birmingham, AL
04.2006 - 03.2015
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Provided care for patients based on physical, psychological, education and safety criteria.
Evaluated patients to identify and address wounds, behavioral concerns and mentally relevant symptoms.
provided clerical support to all company employees by copying, faxing, and filing documents.