Dynamic professional with extensive experience overseeing district operations and ensuring regulatory compliance. Leverages strategic planning and problem-solving skills to enhance district performance. Proven ability to foster teamwork and drive successful initiatives, complemented by a strong background in administrative leadership. Expertise in resource allocation, community engagement, and policy implementation, with a commitment to collaboration and delivering measurable results. Recognized for adaptability, dependability, and cultivating positive working environments while effectively managing conflict resolution and stakeholder communication.
Overview
11
11
years of professional experience
Work History
District Officer
International Training and Education Center for Health
08.2021 - 09.2023
In Collaboration with Health system Technical advisor, the Surveillance Manager at Country Office and Lilongwe district, I provide technical support in execution of health related programs within Lilongwe district health office.
Led implementation of training programs to enhance healthcare workforce competencies.
Developed strategic partnerships with local organizations to promote health initiatives.
Planning and implementation of COVID-19 activities in the district in consultation with the DHMT.
Together with District Rapid Response Team (DRRT) lead preparation of intervention activities budgets and always liquidated on time following all organization compliance guidelines.
With district management team, supervised and tracked project deliverables using appropriate tools such as Sexual and Reproductive Health program.
Managed successful Lilongwe COVID-19 task shifting training by handling activity logistics in collaboration with finance and operations teams, which included hiring conference facility, printing pre and post examinations and agendas for the meeting, and disbursing relevant allowances to participants and facilitators.
Through the line manager, provided regular progress updates which included identified and flagged any emerging challenge in activity implementation for prompt and joint solution.
Maintained effective and cordial relationship with the district health office staff.
Developed activity/project evaluation framework in the district to assess the strengths of project and identify areas for improvement using SWOT analysis.
Coordinated stakeholders and other partners to ensure the effective and efficient program delivery. Lead coordination partners meetings
Developed strategies for building capacity of national stakeholders to routinely undertake costing and prioritization exercise.
Supported COVID-19 data entry, analyze and management activities at district level and national level by conducting data management workshops.
Strengthen skills of district staff through peer learning.
Support contact tracing and follow up of cases through phone calls and home visits.
Attend periodic meetings with the Response team to review activities at central and district level and share reports and updates as appropriate.
Conducted short surveys in order to estimate the prevalence of active cases and effectiveness of interventions and also to determine trends of the epidemic in Malawi.
Fast Track Cities- Project Officer
Blantyre City Council
01.2020 - 07.2021
Supervised all health facilities in maternal and neonatal health intervention including Sexual Reproductive health
Developed and implemented project plans for community development initiatives.
Coordinated stakeholder engagement to ensure alignment on project objectives.
Monitored project progress, identifying and mitigating risks proactively.Advocated for vulnerable risk groups to build partnership with key stakeholders
Quality Improvement Officer
Blantyre Health District
01.2020 - 07.2021
Managed development, implementation, and evaluation of the hospital's overall quality improvement (QI) program that includes ancillary, nursing, and medical staff departments to identify trends, prioritize and recommend improvements, eliminate duplication, and ensure compliance. Investigate incident reports, patient complaints, patient care issues, and other issues as requested by the supervisor.
Oversaw daily operations to ensure efficient service delivery within health district.
Implemented process improvements enhancing patient intake and record management efficiency.
Led multidisciplinary teams in health initiatives, fostering collaboration across departments.
Mentored Quality improvement teams in health facilities like Chileka and Bangwe health centres, and Namiyango and Naperi DIC.
Coached and supervised Work Improvement Team projects in various facilities to keep track of their projects being undertaken
Coordinated the development, implementation and revision of the clinical, nursing and environmental staff's QI program to meet the needs of patients, staff, and external agencies.
Performed comprehensive, concurrent, and retrospective reviews in a timely manner, using criteria developed and approved by the management teams.
Served as a working member of the hospital's quality mentor; attends clinical staff department and committee meetings and other pertinent meetings to ensure the organization's overall QI plan implementation and compliance
Research Nurse Manager
College of Medicine, Training and Research Unit of Excellence (TRUE)
02.2017 - 07.2021
Tracked and prepared submission to COMREC and PMPB.
Conducted clinical trials to evaluate patient outcomes and treatment efficacy.
Developed and implemented research protocols in collaboration with multidisciplinary teams.
Assisted the PI in preparation of source documents.
Safeguarded and secured all documents including participant's files and protocol.
Ensured availability of standard operating procedure and that are pasted for each staff to refer with ease
Ensured that all staff have relevant and required documents well up to date.
Monitored implementation of the study that is in line with policies and according to budget
Assisted in administrive and human resources management
Developed participant's data base for ease tracking
Ensured that all quality control and assurance are adequate and in place
Reporting all protocol violation and deviation to the PI.
Participated in study site initiation and close out activities.
Assessing participant enrollment criteria and conducting informed consent
Conducting special procedures e.g. nasopharyngeal swabs.
Documented and maintained accurate records of study participant visits and procedures
Assisting with sample organization, storage, and transport
Promoting interventions to fight against HIV/AIDS and other sexual and reproductive health programs
Facility in charge at Bangwe Health Centre
Blantyre City District Health Office
02.2013 - 02.2018
Ensured that a day to day activities and services at the facility are being carried out in smooth manner.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Built therapeutic relationship with patients, their relatives and fellow health workers
Chaired management and general meetings
Plan inter facility trainings to promote skills in order to bridge the service gaps.
Coordinating teen club and HIV/AIDS HIV/AIDS activities.
Conducting sectional supportive supervision, monitoring and coaching.
Ensured effective and efficient use of resources such as personal protective equipment and tools.
Maintaining professional code of conduct at all times to all staff.
Evaluate care given to patients and take appropriate action.
Education
Bachelor of Science - Health System Management
University of Malawi - College of Medicine
01-2017
Diploma - Nursing and Midwifery
Holy Family College of Nursing and Midwifery
01-2013
Skills
Team dynamics enhancement
Emergency response coordination
Environmental literacy
Data retention management
Stakeholder communication
Analytical decision making
Effective issue resolution
Guiding professional development
Accomplishments
Supervised team of 20 staff members.
Languages
English
Chichewa
Tumbuka
Interests
Contemporary Christian music, Critical thinking, Sermons, Soccer
Timeline
District Officer
International Training and Education Center for Health
08.2021 - 09.2023
Fast Track Cities- Project Officer
Blantyre City Council
01.2020 - 07.2021
Quality Improvement Officer
Blantyre Health District
01.2020 - 07.2021
Research Nurse Manager
College of Medicine, Training and Research Unit of Excellence (TRUE)