TINO TORRES
Brooklyn,NY
Summary
A graduate student currently pursuing a master’s degree in international affairs. Highly professional with over a decade of experience in cross-cultural customer service, problem-solving, organizing, and administrating resources. Looking to learn new skills and contributing with proven skills, expertise, and experience for any role at the Education, Teaching and Learning Internship at the Council of Foreign Relations.
Overview
15
15
years of professional experience
Work History
Student Financial Services Administrative Coordinator
Brooklyn College
01.2022 - Current
- Establishing information on available financial services programs and coordinate referrals to over 30 students per day
- Reviewing documents for accuracy and compliance.
Senior Physical Therapy Aide
Professional Physical Therapy
01.2016 - 01.2022
- Coordinated daily activities of over 40 patients to support them in their individual care programs.
- Enforced safety procedures with all patients.
- Recorded patient status in progress notes.
Editor Volunteer
Immigrant Student Success Office At CUNY
04.2020 - 11.2021
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Communicated directly with writers to collaboratively assess work and guide editorial improvements.
- Set layouts and selected photos for stories to boost readership.
Store Manager
General Nutrition Centers
01.2009 - 01.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed a staff of 6 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Master of Arts - International Affairs
Brooklyn College of The City University of New York
Brooklyn, NY05.2024
Bachelor of Arts - History
Brooklyn College of The City University of New York
Brooklyn, NY06.2022
Skills
- Spanish, Professional Proficiency
- Cross-Cultural Communication
- Problem-Solving
- Collaboration
- Cultural Intelligence
- Critical Thinking
- Strong Work Ethics
- Active Listening
- Editing of content
- Research
Languages
Spanish
Native or Bilingual
Timeline
Student Financial Services Administrative Coordinator
Brooklyn College
01.2022 - Current
Editor Volunteer
Immigrant Student Success Office At CUNY
04.2020 - 11.2021
Senior Physical Therapy Aide
Professional Physical Therapy
01.2016 - 01.2022
Store Manager
General Nutrition Centers
01.2009 - 01.2020
Master of Arts - International Affairs
Brooklyn College of The City University of New York
Bachelor of Arts - History
Brooklyn College of The City University of New York
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