Tinotenda Musariri
McKinney,TX
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. . Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Walmart
09.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Caregiver
Tulia Senior Living Llc
07.2024 - 07.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Caregiving
Angles Retreat Assisted Living
06.2024 - 07.2024
- Roles:
- Delivered compassionate in-home care services to clients, hence enhancing their quality of life and independence.
- Assisted clients with personal care tasks, such as grooming, toileting, and mobility support, thereby ensuring their dignity and comfort.
- Managed household tasks, including cleaning, laundry, and meal preparation, to ensure a safe and comfortable living space, which therefore improved clients' overall well-being.
- Provided companionship and emotional support, fostering strong relationships with clients and their families, thus reducing feelings of isolation and loneliness.
- Conducted regular assessments of clients' needs and adjusted care plans accordingly, ensuring their evolving requirements were met and hence maintaining optimal care.
- Aid with transferring the residence in and out of bed.
- Maintained accurate and detailed records of the residence information by making entries in the patient journal; and notifying the nursing supervisor of changing or unusual conditions, thereby preventing potential health issues.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Volunteer
Special Olympics Zimbabwe
03.2015 - 04.2022
- Roles:
- Ensured the safety of guests and promoted safety policies
- Followed playing groups to assist with larger galleries
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
IT Technician
Higher Achievers Accademy
01.2021 - 02.2022
- Roles:
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Customer Service: Providing a positive and helpful experience for everyone involved
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Education
Associate of Science - Certified Nurse Assistant
Companion Care
Dallas, TX05-2025
Associate of Applied Science - Information And Communication Technology
Masvingo Polytechnic College
Masvingo, Zimbabwe11-2023
High School Diploma -
Benard Mzeki College
11-2017
High School Diploma -
Prince Edward High School
Harare Zimbawe12-2013
Skills
- Team Collaboration
- Time management
- Problem-solving skills
- Goal-Oriented
- Rules & Etiquette
- Customer service
- Client service
- Customer needs assessment
- Guest relations
- Inventory control
Accomplishments
- Was part of the 2019 Special Olympics World games with the initiative of youth empowerment #BeUnified, awarded second be project amongst all other nations.
- Project Development - Collaborated with team of Special Olympics Zimbabwe in the development of Youth Empowerement.
Languages
English
Shona
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Web Development and Design
- Video Gaming
- Coding and Programming
- Youth Development Programs
Hobbies and Interests
Charity Golf Events, Mentoring Young Athletes, Food Service
Timeline
Sales Associate
Walmart
09.2025 - Current
Caregiver
Tulia Senior Living Llc
07.2024 - 07.2025
Caregiving
Angles Retreat Assisted Living
06.2024 - 07.2024
IT Technician
Higher Achievers Accademy
01.2021 - 02.2022
Volunteer
Special Olympics Zimbabwe
03.2015 - 04.2022
Associate of Science - Certified Nurse Assistant
Companion Care
Associate of Applied Science - Information And Communication Technology
Masvingo Polytechnic College
High School Diploma -
Benard Mzeki College
High School Diploma -
Prince Edward High School