Tinsae Alemayehu
Garland
Summary
Highly skilled Customer Service Associate with a track record of providing exceptional service and resolving customer complaints. Proficient in providing detailed product information and pricing. Experienced in coaching and mentoring department associates. HVAC Technician Assistant with expertise in wiring, piping, and tubing. Strong problem-solving and time management abilities. Reliable and detail-oriented with a commitment to maintaining and repairing tools and equipment.
Overview
4
4
years of professional experience
Work History
CUSTOMER SERVICE ASSOCIATE
THE HOME DEPOT
05.2021 - Current
- Provided detailed product information and pricing to customers
- Resolved customers complaints regarding products performance
- Paint specialist and department associate coach
HVAC TECHNICIAN ASSISTANT
Sunnyside Construction LLC
10.2023 - 06.2024
- Connect and disconnected wiring, piping, and tubing
- Transfer tools, parts, equipment, and supplies to workstations
- Maintain and repaired tools, equipment, and machines
- Follow a routine maintenance checklist
- Excellent communication skills necessary for interacting with clients and addressing their concerns.
Education
Certificate Of Technical Studies - HVAC
Lindsey Cooper Refrigeration School
Irving, TX09.2025
COLLEGE EXPERIENCE - undefined
Dallas College
Dallas, Tx11.2022
HIGH SCHOOL DIPLOMA - undefined
North Dallas Adventist Academy
Richardson, Tx05.2019
Skills
- Good Communication
- Problem-solving
- Honest and Dependable
- Reliable
- Time Management abilities
- Attention to detail
- Networking abilities
Timeline
HVAC TECHNICIAN ASSISTANT
Sunnyside Construction LLC
10.2023 - 06.2024
CUSTOMER SERVICE ASSOCIATE
THE HOME DEPOT
05.2021 - Current
COLLEGE EXPERIENCE - undefined
Dallas College
HIGH SCHOOL DIPLOMA - undefined
North Dallas Adventist Academy
Certificate Of Technical Studies - HVAC
Lindsey Cooper Refrigeration School
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