IVY BLEVENS
Auburn,US
Summary
Exceptional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Home Depot
05.2022 - Current
- Help customers by guiding them and answering their questions
- Customers received directions and recommendations from me
- Encouraged customers to apply for credits and build the stores percentage
- Properly handled cash in an orderly way to be sent to the vault
- Collaborated with all departments to resolve issues and address customer concerns
- Earned cashier of the month, twice, in one year
Dry Cleaner
Professional Image Dry Cleaners
07.2019 - 07.2023
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments
- Able to open and close shop responsibly
- Helped every customer achieve friendly and useful service when collecting/dropping off clothes
- Handled high value items
Education
Bachelor of Science - Accounting
Florida Institute of Technology
Melbourne, FL01.2027
High School - Accounting
Pinkerton Academy
Derry, NH01.2023
Skills
- Computer literate
- Hot equipment (Iron, Shirt machine)
- Quick learner
- Great customer satisfaction
- Know Quickbooks and Intuit Databases
- Patience and empathy
- Good communication
- Easy problem solver
- Friendly and Reliable
- Flexible in all circumstances
Accomplishments
Achieved cashier of the month twice in one year
President of YoungLife club in Florida Tech
Certification
National Technical Honor Society (NTHI)
World Language Honor Society (WLHS) - learning more than one language.
Timeline
Customer Service Associate
Home Depot
05.2022 - Current
Dry Cleaner
Professional Image Dry Cleaners
07.2019 - 07.2023
High School - Accounting
Pinkerton Academy
Bachelor of Science - Accounting
Florida Institute of Technology
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