Tintu Mariyam Thomas
King Of Prussia,PENNSYLVANIA
Summary
Dynamic administrator with proven expertise in enhancing school operations at The National Central School and streamlining IT processes at CMS Technology. Excelled in user administration and fostering teamwork, increasing student attendance and high customer satisfaction. Skilled in technical problem-solving and multitasking, with a focus on impactful results and strategic improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrator
The National Central School
08.2019 - 05.2022
- Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
- Served as liaison between parents and students.
- Streamlined school operations by implementing efficient administrative processes and procedures.
- Met with parents of prospective students to discuss student needs and school offerings.
- Established partnerships with local businesses and organizations to enhance educational opportunities available to students within the community contextually relevant ways.
- Ensured a safe learning environment by establishing strict safety protocols and emergency response plans.
- Enhanced staff performance through regular training sessions and performance evaluations.
- Coordinated extracurricular activities that promoted student growth in academics, arts, athletics, and leadership skills outside of the classroom setting.
- Increased student attendance rates through development and implementation of comprehensive attendance monitoring and intervention program.
- Organized professional learning communities among teachers to share best practices and address common challenges in education.
System Administrator
CMS Technology
01.2013 - 11.2013
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Anna University
Tamil Nadu, India04.2011
High School Diploma -
Government Higher Secondary School
Kerala,India05.2007
Skills
- End-user support
- User Administration
- Lightning Components
- Salesforce admin (Intern)
- Technical problem solving
- Design thinking
- Teamwork and Collaboration
- Multitasking
- Time Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 24 staff members.
- Documented and resolved the issue of academics and curriculum during the pandemic time which led to online class schedule for the entire school (elementary, middle and high school).
Certification
- Salesforce admin Training (ongoing)
- Advanced Java Technologies, National Institute of Technology ( India) - [May 2011- Dec 2011]
- Certified Salesforce associate
- ISTQB foundation level training (ongoing)
Languages
English
Full Professional
Timeline
Administrator
The National Central School
08.2019 - 05.2022
System Administrator
CMS Technology
01.2013 - 11.2013
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Anna University
High School Diploma -
Government Higher Secondary School
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