Tionna Fowler
Lavon,TX
Summary
Detail-oriented Front End Associate with extensive experience in customer service and cash handling. Engages customers effectively to foster loyalty and enhance the shopping experience. Committed to strengthening client relationships through clear communication and proactive problem-solving. Eager to contribute to growth and success at Channel Communication while advancing professional skills.
Overview
5
5
years of professional experience
Work History
Front End Associate
Walmart
Rowlett, TX
10.2024 - 09.2026
- Assisted customers with product inquiries, ensuring a high level of service and satisfaction.
- Operated the cash register efficiently, processing transactions accurately and swiftly.
- Coordinated merchandise restocking efforts to maintain optimal inventory levels on the sales floor.
- Trained new associates on operational procedures and customer service standards.
- Monitored store environment for cleanliness and safety compliance, enhancing shopping the shopping experience.
- Collaborated with team members to execute promotional events, driving customer engagement.
- Implemented organized displays to enhance product visibility and promote sales initiatives.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
Machine Operator
John Soules Foods
Tyler, TX
10.2021 - 09.2024
- Operated machinery to ensure efficient production flow and quality control.
- Monitored equipment performance, identifying issues and implementing corrective actions.
- Adhered to safety regulations, promoting a safe working environment for all personnel.
- Assisted in troubleshooting mechanical problems, minimizing production interruptions.
- Conducted routine maintenance on machines to ensure operational efficiency.
- Trained new operators on safety protocols and machine operations.
- Collaborated with team members to optimize workflow and reduce downtime.
- Implemented process improvements that enhanced product quality and reduced waste.
Education
Associate of Science - Business Administration And Management
Tyler Junior College
Tyler, TX05-2024
Skills
- Point-of-sale management
- Retail transactions
- Cash handling
- Product restocking
- Sales floor optimization
- Visual merchandising
- Customer engagement strategies
- Customer service
- Time management
- Team contribution
- Display assembly
Timeline
Front End Associate
Walmart
10.2024 - 09.2026
Machine Operator
John Soules Foods
10.2021 - 09.2024
Associate of Science - Business Administration And Management
Tyler Junior College