Tionna Rucker
Los Angeles,CA
Summary
Accomplished Security Officer with proven expertise in emergency response and customer service, honed at Guarda World Security and Securitas Security Services. Skilled in incident reporting and critical thinking, I significantly improved security protocols and reduced response times. Trained new officers, ensuring high team proficiency. Excel in maintaining safety and operational standards, demonstrating exceptional report writing and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Security Officer
Guarda World Security
02.2020 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Securitas Security Services
06.2018 - 08.2019
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
Education
High School Diploma -
David Starr Jordan Senior High School
Los Angeles, CA06.2018
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
Timeline
Security Officer
Guarda World Security
02.2020 - 05.2024
Security Officer
Securitas Security Services
06.2018 - 08.2019
High School Diploma -
David Starr Jordan Senior High School
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