Tiphani Busch
Freeport ,IL
Summary
Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient.
Manufacturing Technician with skills in preparing equipment, testing products for functionality and monitoring and adjusting production processes. Works well with little to no supervision.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking production leader proudly offering several years of hands-on experience in the manufacturing industry. Talented at monitoring team members, including checking products for quality standards and keeping detailed records of equipment, budgets, deliveries and supplies. Outstanding supervisory and communication skills with expertise in completing production assignments according to established guidelines.
Overview
15
15
years of professional experience
Work History
Cannabis Production Lead
Ingrown Farms
Freeport, IL
06.2022 - 02.2025
- Set up and operated production equipment according to daily work orders and safety procedures.
- Assisted with testing for quality control and corrections.
- Documented production logs by entering data into computer system.
- Separated scrap or waste materials for recycling, reuse or environmentally sound disposal.
- Kept production logs and maintained job materials.
- Assembled finished product for shipment by packing.
- Calibrated tooling and setups for machines to accommodate new products.
- Restocked packaging items.
- Cleared machine jams to reset malfunctions for production line.
- Thoroughly cleaning tools, supplies, and work areas
- Maintain a sanitary work environment
- Hand-assembled needed parts with bolts and screws.
- Maintained an accurate inventory of raw materials and supplies.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Used daily system logs to document production information, discussing issues with management.
- Coordinated production schedules and assigned tasks to employees.
- Collaborated with other departments to ensure smooth operations.
- Measured and weighed items to meet quality standards and prevent waste.
- Assisted in training new personnel in the use of tools and equipment.
- Resolved conflicts between staff members when necessary.
Developmental Trainer
Malcolm Eaton Enterprises
Freeport, IL
06.2021 - 01.2022
- Met with each client to assess individual needs and assisted with life skills development to improve daily living.
- Lent hands-on training services to maximize employee efficiency.
- Stayed up to date on requirements of all team positions to optimize training.
- Composed descriptive notes, basic reports and maintained documentation.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Helped individuals address disabilities and put together career plans.
Patient Care Technician
Physicians Immediate Care
Freeport , IL
10.2020 - 08.2021
- Recorded observations and baseline measurements to maintain accurate medical records.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
- Kept unit well-stocked and efficient with necessary medical supplies.
- Collected lab specimens in adherence with safety protocols for patient tests.
Patient Care Coordinator
Physicians Immediate Care
Freeport, IL
11.2019 - 08.2021
- Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines.
- Greet patients and direct through the registration process.
- Assist patients with insurance documentation and billing questions.
- Collect and process payments and co-pays.
- Answer phone calls.
- Provide excellent customer service.
Certified Nursing Assistant
Presence Health
Freeport , IL
12.2018 - 02.2020
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Used mobility devices and equipment to transport patients.
Certified Nursing Assistant
Lena Living Center
Lena, IL
01.2016 - 01.2017
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Certified Nursing Assistant
Liberty Village of Freeport
Freeport, IL
12.2015 - 10.2016
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Used mobility devices and equipment to transport patients.
Dietary Aide
Provena St Joesph Center
Freeport, IL
08.2010 - 08.2014
- Set over tables before patients arrived to maintain efficiency of meal services.
- Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Served specific meals to patients with special dietary needs.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Education
High School Diploma -
Freeport High School
Freeport IL 05.2012
Some College (No Degree) -
Highland Community College
Freeport, ILSkills
- Patient relations
- Claims processing
- Healthcare operations
- Insurance practices
- EMR Systems
- Triage
- Medical Terminology
- Epic
- Experience Administering Injections
- Computer Operations
- Sterilization techniques
- Collecting vital signs
- Team leadership and supervision
- Cleaning and sanitation
- Product Knowledge
- Training
- Workforce Management
- Product Assembly
- Quality Control
- Materials Knowledge
- Employee Training
- Microsoft Office
- Computer Skills
Timeline
Cannabis Production Lead
Ingrown Farms
06.2022 - 02.2025
Developmental Trainer
Malcolm Eaton Enterprises
06.2021 - 01.2022
Patient Care Technician
Physicians Immediate Care
10.2020 - 08.2021
Patient Care Coordinator
Physicians Immediate Care
11.2019 - 08.2021
Certified Nursing Assistant
Presence Health
12.2018 - 02.2020
Certified Nursing Assistant
Lena Living Center
01.2016 - 01.2017
Certified Nursing Assistant
Liberty Village of Freeport
12.2015 - 10.2016
Dietary Aide
Provena St Joesph Center
08.2010 - 08.2014
High School Diploma -
Freeport High School
Some College (No Degree) -
Highland Community College