Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tirsah Bacher

Euless

Summary

Dedicated professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and management, demonstrating reliability and a strong work ethic while efficiently processing transactions. Experience reviewing, filling and delivering BOPIS orders for customers.

Overview

15
15
years of professional experience

Work History

Part Time Cashier, Cust Service,

Joannes Fabric and Craft
03.2010 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Filled Buy on Line, Pick up In store (BOPIS) orders, delivered to customers at pick up.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Lead Time Evaluator

Dr. Pepper Snapple Group
05.2010 - 01.2011
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Validation of punch cards for 1000+ employees, applying work rules for OT, commissions, cost and rate overrides
  • Use of SAP HR and ADP Payforce
  • Data entry using excell spreadsheets, balancing of all time worked, OT, paid time off and forwarding to payroll processing site for upload to ADP.
  • Problem resolution, research and processing of manual checks
  • Maintenance of all payroll records in accordance with company policies

Education

High School Diploma -

Arvada Senior High School
Arvada, Colorado
05-1974

High School Diploma -

Warren Occupational Tech, Business Bookeeping
Colorado
05-1974

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Cash handling and management
  • Cash register operation
  • Order review and packaging using handheld for BOPIS

Timeline

Lead Time Evaluator

Dr. Pepper Snapple Group
05.2010 - 01.2011

Part Time Cashier, Cust Service,

Joannes Fabric and Craft
03.2010 - Current

High School Diploma -

Arvada Senior High School

High School Diploma -

Warren Occupational Tech, Business Bookeeping

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Tirsah Bacher