Tirzah Almanzor
Sacramento,CA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Leadership Development
Chick-fil-A Arden Fair
Sacramento, CA
08.2022 - 08.2023
- Created, implemented and maintained training plans and schedules using internal and contracted resources.
- Managed Training and scheduling for over 120 employees.
- Assessed potential candidates for suitability for different programs such as management training and leadership development initiatives.
- Organized integration of critical leadership competencies into existing workflows.
- Coordinated meetings for team leaders and trainers.
- Directed and improved program operations by analyzing data and making proactive adjustments.
Director of Human Resources & Training
Chick-fil-A Arden Fair
Sacramento, CA
08.2020 - 08.2022
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Directed hiring and onboarding programs for new employees.
Nanny
Eslick & Steenburgen Families
Sacramento
02.2018 - 09.2020
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Restaurant Server
Hyatt Regency
Sacramento, CA
03.2016 - 02.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Geography - GIS Specialist
Sacramento State University
Sacramento, CA06.2025
Certification
Associate Professional in Human Resources - June 2021
Timeline
Director of Leadership Development
Chick-fil-A Arden Fair
08.2022 - 08.2023
Director of Human Resources & Training
Chick-fil-A Arden Fair
08.2020 - 08.2022
Nanny
Eslick & Steenburgen Families
02.2018 - 09.2020
Restaurant Server
Hyatt Regency
03.2016 - 02.2018
Bachelor of Science - Geography - GIS Specialist
Sacramento State University