Tirzah Jones
Gary,IN
Summary
I hope to make a positive impact with my knowledge of project coordination, schedule planning, effective communication and interpersonal skills. With my ability to inspire and engage with diverse populations, project and team stability is maintained when met with both challenges and opportunities. As a Master of Public Administration, I have 8 years of senior management experience in nonprofit leadership. I have developed grant ready organizations that focus on economic development, housing, and community advocacy. I have a proven track record in strategic planning, program development, and organizational management because I demonstrate success in fundraising, grant writing, and major donor cultivation.
Overview
16
16
years of professional experience
Work History
Contracted Marketing Manager
Marketing Manager - National
01.2018 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Responsible for maintaining routine reports & licensure that complies with the laws & regulations relevant to the position & services.
- Provided guidance on change management initiatives during organizational transformations or mergers/acquisitions.
- Lead cross-functional teams in th implementation of process improvements, resulting in a 90-95% increase in efficiency.
Professional Consultant/Owner
Charlie's Favorite Angels, Inc.
01.2015 - Current
- Reviewing & negotiating contractual documents for accuracy, performance risk and conformance with contract terms, conditions, other provisions and all applicable federal regulations.
- Effectively monitor & evaluate processes to enhance relationships for increased productivity.
- Developed reports, invoices, budget, contracts, billing, bookkeeping, and taxes ensuring financial sustainability & accountability.
- Leveraged data analytics tools to uncover insights that informed future strategy recommendations for clients.
- Streamlined communication channels between stakeholders, enhancing collaboration and facilitating informed decision-making processes for all parties involved.
- Assisted clients in developing long-term strategic plans that aligned with their overall business objectives and vision.
- Designed innovative solutions to address unique challenges faced by clients in various industries.
Remote Student Services Specialist
State of Arizona Department of Education
02.2023 - 10.2023
- Facilitated connections between students and resources such as tutoring, financial aid, counseling services, or disability accommodations.
- Developed strong partnerships with community organizations to provide additional resources and support for students.
- First point of contact (FPOC)
- Represented the Department of Education for 10 Community Colleges across Maricopa County Arizona.
- Used & navigated customer systems; PeopleSoft & SIS.
Recruitment & Retention Specialist
Chancelight Educational Services
06.2021 - 10.2023
- Contracted by Chicago Public Schools (CPS) to successfully increase & support enrollment of new & returning students.
- Maintained progressive industry trends & taught leadership by participating in professional development seminars.
GED Grant Coordinator
East Valley Institute of Technology (EVIT)
01.2019 - 06.2021
- Contracted by AZDOE to effectively evaluate & identify areas of compliance for GED grant.
- Developed & implemented a comprehensive strategic plan to advance the organization's mission & comply with grant requirements.
- Performed employee relation investigations, including claims of sexual harassment, discrimination and other claims.
- Advise & support staff on issues/developments relative to assigned contract or proposal.
- Worked with directors and grant program staff to implement established grant compliance policies and procedures.
- Monitor program performance for scope changes & take appropriate action.
Central Financial Services Officer
Ancora Education
03.2018 - 03.2019
- Central Financial Services Officer Aid/Title IV packager - Gathered documents to process FAFSA applications.
- Utilized excel worksheets for reporting.
Contact Center Agent & Administrative Assistant
Mesa Community College
06.2008 - 01.2012
- Effectively supported Departmental needs of 8-10 instructors of 3-4 classes -Referred/Promoted by building Department Charis 5-0 Vote.
- Learned, used and navigated customer systems, such as PeopleSoft & SIS
- First point of contact (FPOC) for Maricopa campuses.
- Identify & pursue opportunities for program expansion, innovation & partnerships -Coordinated training processes for department integration into one stop enrollment center.
Education
Master of Public Administration - Public Admin
University of Phoenix
08.2016
Bachelor of Science - Interdisciplinary Studies
Northern Arizona University
Flagstaff, AZ05.2013
Skills
- Creative Display Management
- Event Planning/Strategic Planning
- Grant Evaluator
- Problem Solving Strategies
- Sales Growth & Merchandising
- Marketing & budgeting
- Project Coordinator
- Financial Services/Report Writing
- Human Resources
- Office & Case Management
- Office Administration
- Interviewing
- Writing Skills
- Presentation Skills
- Research
- Personal Assistant Experience
- Fundraising
- Negotiation
Timeline
Remote Student Services Specialist
State of Arizona Department of Education
02.2023 - 10.2023
Recruitment & Retention Specialist
Chancelight Educational Services
06.2021 - 10.2023
GED Grant Coordinator
East Valley Institute of Technology (EVIT)
01.2019 - 06.2021
Central Financial Services Officer
Ancora Education
03.2018 - 03.2019
Contracted Marketing Manager
Marketing Manager - National
01.2018 - Current
Professional Consultant/Owner
Charlie's Favorite Angels, Inc.
01.2015 - Current
Contact Center Agent & Administrative Assistant
Mesa Community College
06.2008 - 01.2012
Bachelor of Science - Interdisciplinary Studies
Northern Arizona University
Master of Public Administration - Public Admin
University of Phoenix
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