Tirzah Schutt
Vancouver,WA
Summary
Forward-thinking team player skilled in building lasting relationships and profitable ventures. Hardworking and determined to ensure success for all while keeping my integrity intact and leading with kindness. A diligent and initiative-taking worker who believes the fine details are just as important as the bigger picture.
Overview
19
19
years of professional experience
Work History
Adult Care Provider
Consumer Direct Washington
02.2023 - 05.2026
- Assisted client with daily living activities, ensuring comfort and safety.
- Developed personalized care plans based on individual needs and preferences.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Helped client with any and all care needed including feeding, turning and re-positioning,, and anything that would fall under the term "full-assist".
- Advocated for clients' rights and preferences in decision-making processes regarding their care.
- Promoted mental health through engaging recreational activities that stimulated cognitive function while providing enjoyable experiences for patient.
- Managed extensive medication regiment.
Finance Manager
Acura Of Portland
02.2010 - 12.2022
- Proactively identified solutions for customers experiencing credit issues.
- Explained very technical financial information to applicants in easy to understand language.
- Produced additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new- and used-vehicle customers.
- Provided customers with thorough explanation of aftermarket products and extended warranties as well as complete explanation of manufacturer and dealership service procedures and policies.
- Established and maintained good working relationships with several finance sources, including the manufacturer.
- Processed finance and lease deals accurately and fairly through financial sources to secure approval.
- Processed all federal, state, and dealer paperwork related to vehicle transactions.
- Understood and complied with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
- Completed all paperwork necessary for vehicle sales and leases in a timely and efficient manner including checking all paperwork for correct title, lien information, taxes, etc. before forwarding to accounting.
- Sought new lending institutions to secure competitive interest rates and finance programs continually.
- Continually provided and trained sales force and sales managers with information about current financing and lease programs as well as continually trained on the benefits of finance, insurance, and extended warranty benefits.
- Worked with management to secure reasonable profit for every sale.
- Coordinated finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
- Worked closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.
- Developed and monitored guidelines for working with customers to ensure maximum customer satisfaction and retention.
- Trained all other finance managers in the department to ensure the highest level of customer satisfaction, education on products and services, as well as staying in compliance with local, state and federal laws pertaining to vehicle purchasing paperwork.
Finance Assistant
Dick Hannah
01.2008 - 02.2009
- Evaluated office processes, making suggestions to improve efficiency.
- Typed and submitted correspondence, memos, drafts and emails.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Provided exceptional service to customers requiring assistance such as account questions.
- Pitched in to assist with special projects and additional tasks.
- Assisted finance managers with ensuring accurate paperwork by checking for correct signatures and following up to make sure all appropriate forms were signed and accounted for.
- Helped to ensure all paperwork was sent to the appropriate departments such as titling, corporate records, as well as any lienholder.
Special Finance Assistant
Tonkin Honda
01.2007 - 01.2008
- Called customers who's information was provided by lead providers, to help assist in making appointments for the sales force.
- Followed up with leads to ensure customers had any and all information they needed.
- Followed up with customers to verify appointment times and reschedule if needed.
- Gathered information from special-finance customers to assist in trying to pre-qualify them for auto loans.
- Assisted office manager with any duties or follow up they may have needed.
Education
High School Diploma -
Mountain View High School
Vancouver, WASkills
- Proactive and Focused
- Compliance Assessments
- Business Relationship Management
- Prioritizing and Planning
- Problem Anticipation and Resolution
- Sales Support
- Loan Paperwork
- Business Policies and Procedures
- Deal Structuring
- Deal Negotiations
- Business Administration
- Financial Approvals
Accomplishments
- WASADA Certified
- Active Oregon Notary Certified
Timeline
Adult Care Provider
Consumer Direct Washington
02.2023 - 05.2026
Finance Manager
Acura Of Portland
02.2010 - 12.2022
Finance Assistant
Dick Hannah
01.2008 - 02.2009
Special Finance Assistant
Tonkin Honda
01.2007 - 01.2008
High School Diploma -
Mountain View High School