Tisha D Sherrell
Choctaw,OK
Summary
Over 15 years of leadership and management experience in customer service and training. Proven ability to enhance team performance through exceptional interpersonal skills. Expertise in supply management, inventory tracking, sanitation procedures, and beverage service operations, including stock ordering and equipment maintenance.
Overview
17
17
years of professional experience
Work History
Veterinary Assistant/Receptionist
Post Road Veterinary Clinic
Midwest City, OK
07.2014 - 08.2024
- Scheduled appointments for patient procedures to optimize clinic workflow.
- Maintained database tracking individual health records and treatment histories.
- Prepared invoices, collected payments, and ensured accurate financial records.
- Provided client support, processed referrals, and facilitated product sales.
- Tracked inventory and ordered medications, food, and clinic supplies as needed.
- Assisted in troubleshooting equipment malfunctions to ensure operational efficiency.
- Supported veterinarian during surgical procedures and conducted pre-exam interviews.
- Restrainted animals, performed lab tests, sterilized equipment, filled prescriptions, and delivered routine care.
Kennel Technician
Town and Country Veterinary Clinic
Choctaw, OK
02.2014 - 07.2014
- Feed, walk, exercise, and bathe animals
- Assist with surgery preparation, lab tests, and basic animal handling
- Maintain facility cleanliness and help other staff with animal restraint and customer support
Bartender/ Bar Back
Citizen Pottawatomi Nation
Shawnee, OK
09.2010 - 11.2013
- Take beverage orders from guests or servers; mix and serve cocktails and drinks
- Collect payments and maintain sales records
- Maintain control of bar stock and supplies; order restocks via Easy System
- Operate bar equipment including CO2 tanks, hoses, gauges, and ice bins
- Replace kegs, restock coolers, and handle large cases
- Sanitize tools, clean glassware, and maintain bar area cleanliness per public health standards
- Ensure compliance with Alcoholic Beverage Control laws and sanitation regulations
- Provide courteous service and assist team members by covering Cocktail Waitress and Bartender roles during breaks
- Follow safety procedures, including lifting up to 70 lbs and maintaining a clean and safe work environment
Owner/ Operator
T-N-T Cleaning
Choctaw, OK
05.2007 - 09.2010
- Supervised five employees and scheduled appointments
- Ensured quality control, created company standards and procedures
- Managed supply orders, payroll, billing, advertising, and client relations
Education
GED - equivalent
Skills
- Beverage Service & Bar Operations: Bartending, Bar Backing, Easy System, CO2 gauges, ice bin maintenance
- Customer Service: Courteous guest interaction, teamwork, multi-tasking in high-volume environments
- Inventory & Supply Management: Stocking, tracking, ordering, usage logging
- Health & Safety Compliance: Alcohol laws, infection control, sanitation, health department standards
- Physical Abilities: Lifting 70 lbs, standing for extended periods, bending/stooping
- Communication & Math: Basic math, cash handling, clear written/verbal communication
- Team Collaboration: Flexibility in covering roles, dependable under supervision and independently
References
References will be provided upon request.
SUMMARY OF QUALIFICATION
Experienced with over 15 years of diverse background as a leader, trainer, manager, and customer service. Team player with exceptional interpersonal skills and trustworthy. Skilled in supply management, inventory tracking, sanitation procedures, and beverage service operations including stock ordering and equipment maintenance.
Timeline
Veterinary Assistant/Receptionist
Post Road Veterinary Clinic
07.2014 - 08.2024
Kennel Technician
Town and Country Veterinary Clinic
02.2014 - 07.2014
Bartender/ Bar Back
Citizen Pottawatomi Nation
09.2010 - 11.2013
Owner/ Operator
T-N-T Cleaning
05.2007 - 09.2010